Usually all the CC issuer knows is that a company makes a charge, not whether they're a brick-and-mortar store, an e-commerce store, or both.
"Lock first, then talk with the owner" isn't that uncommon a response from CC companies. At the very least, the fewer potentially fraudulent charges there are, the less they have to hassle with straightening things out afterwards.
"Lock first, then talk with the owner" isn't that uncommon a response from CC companies. At the very least, the fewer potentially fraudulent charges there are, the less they have to hassle with straightening things out afterwards.
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