I had a discussion one time with a Service Center on why they did not lock the car. They don't want the liability. Same thing with the parking brake.
As mentioned earlier, it is not always the same person that pull the car out that pulled it in. Was the car locked when they got it? Was the parking break set? If these are broken when you bring the car in, and now you can't unlock the car or release the brake, guess who gets to fix it?
Which is worse: Not calling you to say the car is ready or not sticking your head into the waiting room and telling you your car is ready? This was back before cell phones. The said it would be an hour. I said that I would be in the waiting room with my book. About an hour later, I got up and saw that the car was still on the lift. Went back to my book. Looked up from my book and saw that it was 45 minutes later. I went and asked when my car would be done. They said that they finished half an hour ago... I think I got a little sucky that day.
As mentioned earlier, it is not always the same person that pull the car out that pulled it in. Was the car locked when they got it? Was the parking break set? If these are broken when you bring the car in, and now you can't unlock the car or release the brake, guess who gets to fix it?
Which is worse: Not calling you to say the car is ready or not sticking your head into the waiting room and telling you your car is ready? This was back before cell phones. The said it would be an hour. I said that I would be in the waiting room with my book. About an hour later, I got up and saw that the car was still on the lift. Went back to my book. Looked up from my book and saw that it was 45 minutes later. I went and asked when my car would be done. They said that they finished half an hour ago... I think I got a little sucky that day.
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