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So a coworker of mine just walked in to my office. She bought a type of Droid phone from BestBuy and is having a ton of problems (it keeps auto rebooting without being told).
Coworker: The stupid people at BestBuy aren't answering the phone. Do you think I need the box the phone came in to exchange it?
Me: Do you have the receipt?
Coworker:...ummm...maybe?
Me: Check the receipt for the return policy.
Coworker: I want to exchange it, not return it.
Me: Well the receipt will probably tell you about returns too.
Coworker: Great now I have to find that. They make it so hard.
Me:
Just saw that she was calling BestBuy again (I can see who is on the lines) so I IM'd her.
Me: what does the policy say?
Coworker: i think the receipt is in the bag at home but they are the only ones sellng the phone now
Coworker: i guess i have to bring in the box so that they have the serial number
Me: Check online to see if it states the info there.
Coworker: meh
Coworker: i'll just stop by the house on my way to run the errand
So to anyone working at a BestBuy...I'm sorry...I tried!
Coworker: The stupid people at BestBuy aren't answering the phone. Do you think I need the box the phone came in to exchange it?
Me: Do you have the receipt?
Coworker:...ummm...maybe?
Me: Check the receipt for the return policy.
Coworker: I want to exchange it, not return it.
Me: Well the receipt will probably tell you about returns too.
Coworker: Great now I have to find that. They make it so hard.
Me:
Just saw that she was calling BestBuy again (I can see who is on the lines) so I IM'd her.
Me: what does the policy say?
Coworker: i think the receipt is in the bag at home but they are the only ones sellng the phone now
Coworker: i guess i have to bring in the box so that they have the serial number
Me: Check online to see if it states the info there.
Coworker: meh
Coworker: i'll just stop by the house on my way to run the errand
So to anyone working at a BestBuy...I'm sorry...I tried!