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I ride the bus every day to cross the SF Bay for my commute. It costs twice as much as the regular buses (still cheaper than driving and tolls) and has some odd fares since it goes between the areas for three different transit authorities and accepts transfers to some extent from each of the three.
One morning an older woman got on the bus. It was her first time. The stop she got on was the last stop before crossing the Bay. She showed her senior discount card and handed a transfer to the driver for an additional discount. The driver tells her the fare is $1.65. And it begins.
D = Driver
SC = You know
D: That'll be $1.65, ma'am.
SC: It should be $1.60.
D: According to the information I have, it's $1.65.
SC: No, I was told it was $1.60.
*repeat the above exchange approximately 4 times*
(At this point, the rest of us are getting a bit antsy because, unlike this woman, we had places we had to be.)
SC: Call them. Call them on your phone there. They'll tell you.
D: Ma'am, the fare is $1.65. Please pay it if you want to ride this bus.
SC: Fine. *she drops in the final nickel* But you're wrong. I was told by [transit authority] my fare would be $1.60.
D: Ma'am, you may contact the [transit authority] about this, and I'm sure they will be happy to refund your five cents.
(A sigh of relief passes through the bus as we start moving again. But it doesn't end.)
SC pulls out her cellphone while still standing up in the aisle and proceeds to call the transit authority.
At this point we're entering the freeway. The driver suddenly shouts, "Ma'am, please take a seat!"
SC nearly falls into an available seat from the shock, but does not give up her call attempt.
From what I could tell, the call wasn't going through, and I was a bit bummed to not learn the outcome of that call.
She's freaking over a nickel but she's got a fairly new cellphone?! And I've only seen her ride the bus twice in the last six months.
One morning an older woman got on the bus. It was her first time. The stop she got on was the last stop before crossing the Bay. She showed her senior discount card and handed a transfer to the driver for an additional discount. The driver tells her the fare is $1.65. And it begins.
D = Driver
SC = You know
D: That'll be $1.65, ma'am.
SC: It should be $1.60.
D: According to the information I have, it's $1.65.
SC: No, I was told it was $1.60.
*repeat the above exchange approximately 4 times*
(At this point, the rest of us are getting a bit antsy because, unlike this woman, we had places we had to be.)
SC: Call them. Call them on your phone there. They'll tell you.
D: Ma'am, the fare is $1.65. Please pay it if you want to ride this bus.
SC: Fine. *she drops in the final nickel* But you're wrong. I was told by [transit authority] my fare would be $1.60.
D: Ma'am, you may contact the [transit authority] about this, and I'm sure they will be happy to refund your five cents.
(A sigh of relief passes through the bus as we start moving again. But it doesn't end.)
SC pulls out her cellphone while still standing up in the aisle and proceeds to call the transit authority.
At this point we're entering the freeway. The driver suddenly shouts, "Ma'am, please take a seat!"
SC nearly falls into an available seat from the shock, but does not give up her call attempt.
From what I could tell, the call wasn't going through, and I was a bit bummed to not learn the outcome of that call.
She's freaking over a nickel but she's got a fairly new cellphone?! And I've only seen her ride the bus twice in the last six months.
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