Why did I miss the memo?
I check my bank account daily. Just in case.
I log in and it says that my account has been suspended and to call the number below to find out why. I log out and log in again (maybe I mis-typed something) and the same message pops up.
Panic! Called the number, spent 10 minutes navigating menus to talk to a human being. I go through the security things to prove I am me, and this conversation beings...
Mei: Alright, I logged in to my bank account today and I got a "account suspended" message. Whats going on?
Phone Rep: Well, lets make sure you have the right login info. Your user name is Bu... bugg..
Me: BuggedMei. I know my login name, I logged out and back in to make sure.
PR: That is spelt B-u-g
Me: g-g-e-d-m-e-i... i can spell it as well. I would just like to know why my account is suspended, please.
PR: Now lets reset your password, can you verify your email on file?
Me: .....blank@gmail.com or otherblank@gmail.com. I'm not sure which one is on file.
PR: Alright, thats correct. Now we will s-
Me: Which one?
PR: The gmail.com one. Now, an em-
Me: ... they are both gmail emails. Which one?
PR: The gmail one, ma'mn, Please stop interrupting me.
Me: ..............Ok, please, why is my account suspended.
PR: An email will be sent to your gmail.com account which will change your password.
Me: Can I please speak to another rep?
PR: Have a good day now!
*click*
........Thankfully, the email seemed to reopen my account.
---
I'm mildly experienced with the workings of computers. I've built my own and I can often fix most problems on my own.
My laptop's screen up and dies on me three weeks before school starts. I haven't replaced a laptop screen before or really worked on a laptop so I get recommended to this shop which takes my laptop in, gives me an estimate, and the promise they will start working "immediately". I specifically tell them a folder of files to back up if they need to reformat for any reason and to call me before doing so. it is written down on an order form. (I didn't have an external monitor laying around to back said files up)
About a week later they call me and tell me my laptop's motherboard is dead. Its an old laptop, repairing it would be too costly, I tell them I'll be around later that evening to pick him up. As I was walking in the door my laptop is fixed! Now, my laptop somewhere along the line got a little dead pixel spot on his LCD. It annoyed the piss out of me but I never found a reason to go and get it fixed because why spend $200+ when it was not harming anything. This spot has been here for over a year now.
Two hours later, the screen dies again. Funny thing, the dead pixel is still there! In the same spot!
I bring him back the next morning with the ultimatum to either fix the screen this time, or I'd like my money back. (Minus the initial repair fee, since I was paying for the new screen + repair fee) Two weeks pass and no phonecall. I call the shop a few times, at different times, and the tech is always out, or on lunch breaks. Finally, they get back to me, my laptop is "dead"(they knew for over a week, as well), and they will refund only a third of the total repair costs. The tech tells me the laptop will work with an external monitor (how can it be "dead" then..) I pick him up, furious.
I borrow my friends monitor and go to recover my files. Turns out my laptop has been formatted and partitioned into five random little sizes. Two of the five have files on them, none of them mine. My order form states they were not to reformat without calling. There is no OS on my laptop either.
I call them up demanding to speak to the owner, manager, whoever. They take a message and say they will call back as soon as they are in. No call back yet. I called a second time but got voicemail.
I'm pretty miffed I lost all these files (I know I should have kept a backup, but I was writing on a train >_> I didn't have my usual option of emailing them to myself) and I'm really pissed they wont return my calls. I also have a pretty good reason to believe they didn't replace my LCD as well since my favorite dot was still there!
---
College time means spending an arm, leg, and spleen for textbooks! I was assigned a reader which was fairly inexpensive compared to my other books and went to pick it up from the school bookstore. Our professor also assigned a reading out of it since we had a long break to our next meeting and guaranteed us there would be enough copies of the book in the school bookstore. Off I went...
I showed the sales girl the class syllabus that showed the section, class number, and book title.
Sales Girl: Oh, we don't have any books for this class.
Me: o.o? This was the assigned text... um.. is it going to be ordered or can I order it?
SG: We didn't get an order for this class.
Me: Are you sure? Professor G said the book would be here and there would be enough copies..
SG: Well, Professor G is a liar. I have other customers, so please leave.
and she walked away.
Mass email was sent to my class that night from my professor stating that he did order the book, but by phone and not on the automatic electronic system and his order got lost. It will take six to eight weeks for the books to come into the bookstore.
...and the reading assignment is still due next week! (Anyone have a copy of Beowulf I can borrow?)
I check my bank account daily. Just in case.
I log in and it says that my account has been suspended and to call the number below to find out why. I log out and log in again (maybe I mis-typed something) and the same message pops up.
Panic! Called the number, spent 10 minutes navigating menus to talk to a human being. I go through the security things to prove I am me, and this conversation beings...
Mei: Alright, I logged in to my bank account today and I got a "account suspended" message. Whats going on?
Phone Rep: Well, lets make sure you have the right login info. Your user name is Bu... bugg..
Me: BuggedMei. I know my login name, I logged out and back in to make sure.
PR: That is spelt B-u-g
Me: g-g-e-d-m-e-i... i can spell it as well. I would just like to know why my account is suspended, please.
PR: Now lets reset your password, can you verify your email on file?
Me: .....blank@gmail.com or otherblank@gmail.com. I'm not sure which one is on file.
PR: Alright, thats correct. Now we will s-
Me: Which one?
PR: The gmail.com one. Now, an em-
Me: ... they are both gmail emails. Which one?
PR: The gmail one, ma'mn, Please stop interrupting me.
Me: ..............Ok, please, why is my account suspended.
PR: An email will be sent to your gmail.com account which will change your password.
Me: Can I please speak to another rep?
PR: Have a good day now!
*click*
........Thankfully, the email seemed to reopen my account.
---
I'm mildly experienced with the workings of computers. I've built my own and I can often fix most problems on my own.
My laptop's screen up and dies on me three weeks before school starts. I haven't replaced a laptop screen before or really worked on a laptop so I get recommended to this shop which takes my laptop in, gives me an estimate, and the promise they will start working "immediately". I specifically tell them a folder of files to back up if they need to reformat for any reason and to call me before doing so. it is written down on an order form. (I didn't have an external monitor laying around to back said files up)
About a week later they call me and tell me my laptop's motherboard is dead. Its an old laptop, repairing it would be too costly, I tell them I'll be around later that evening to pick him up. As I was walking in the door my laptop is fixed! Now, my laptop somewhere along the line got a little dead pixel spot on his LCD. It annoyed the piss out of me but I never found a reason to go and get it fixed because why spend $200+ when it was not harming anything. This spot has been here for over a year now.
Two hours later, the screen dies again. Funny thing, the dead pixel is still there! In the same spot!
I bring him back the next morning with the ultimatum to either fix the screen this time, or I'd like my money back. (Minus the initial repair fee, since I was paying for the new screen + repair fee) Two weeks pass and no phonecall. I call the shop a few times, at different times, and the tech is always out, or on lunch breaks. Finally, they get back to me, my laptop is "dead"(they knew for over a week, as well), and they will refund only a third of the total repair costs. The tech tells me the laptop will work with an external monitor (how can it be "dead" then..) I pick him up, furious.
I borrow my friends monitor and go to recover my files. Turns out my laptop has been formatted and partitioned into five random little sizes. Two of the five have files on them, none of them mine. My order form states they were not to reformat without calling. There is no OS on my laptop either.
I call them up demanding to speak to the owner, manager, whoever. They take a message and say they will call back as soon as they are in. No call back yet. I called a second time but got voicemail.
I'm pretty miffed I lost all these files (I know I should have kept a backup, but I was writing on a train >_> I didn't have my usual option of emailing them to myself) and I'm really pissed they wont return my calls. I also have a pretty good reason to believe they didn't replace my LCD as well since my favorite dot was still there!
---
College time means spending an arm, leg, and spleen for textbooks! I was assigned a reader which was fairly inexpensive compared to my other books and went to pick it up from the school bookstore. Our professor also assigned a reading out of it since we had a long break to our next meeting and guaranteed us there would be enough copies of the book in the school bookstore. Off I went...
I showed the sales girl the class syllabus that showed the section, class number, and book title.
Sales Girl: Oh, we don't have any books for this class.
Me: o.o? This was the assigned text... um.. is it going to be ordered or can I order it?
SG: We didn't get an order for this class.
Me: Are you sure? Professor G said the book would be here and there would be enough copies..
SG: Well, Professor G is a liar. I have other customers, so please leave.
and she walked away.
Mass email was sent to my class that night from my professor stating that he did order the book, but by phone and not on the automatic electronic system and his order got lost. It will take six to eight weeks for the books to come into the bookstore.
...and the reading assignment is still due next week! (Anyone have a copy of Beowulf I can borrow?)
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