On November 1, I found an Etsy seller who sells black satin necklace cords for DIRT cheap. I can get them from an online retailer for about $1.50 each. The Etsy seller I found sells them for about $.15-$.25 (depending on how many you order) each before shipping. I use a lot of necklace cords since I make polymer clay charms and make necklaces out of some of them, so I was pretty excited to find a deal like this.
The seller is located in China, and even with the relatively high shipping prices from there to here, the necklace straps still came out to less than $.50 each, so I decided to order some. I didn't want to risk a huge order on my first time ordering from this seller, so I just ordered a set of 20 necklace straps, and with shipping it came out to less than $10. I figured this would give me a chance to see what the quality was like before I order in bulk.
And also to see what the shipping is like, which obviously isn't very good since I haven't gotten my order yet.
I'm not quite sure how to proceed. This seller has a lot of positive feedback on their shop. I think they have around 450+ feedbacks total and all but about 5 of them are positive. People ordering from the states have said that orders take a while to arrive, but they arrive in good condition when they show up and the quality of the items is good. The seller did tell me that it would take 10-25 business days to receive my order. It's now been around 33 business days (not counting Thanksgiving) and I still haven't received anything.
I did contact the seller last Friday to let them know I was still waiting on the order. She asked me to be patient as orders could be delayed due to holidays, and she said she'd check with the shipping company for some tracking info. I haven't heard back from her yet.
I really want to like this seller, because her prices are so good, and she has a lot of positive feedback which makes me think this might just be a fluke. I think I'll see if I get anything in the mail tomorrow and if not, I'll contact her again, but I'm not sure if I should just give it more time or start demanding a refund/replacement.
The seller is located in China, and even with the relatively high shipping prices from there to here, the necklace straps still came out to less than $.50 each, so I decided to order some. I didn't want to risk a huge order on my first time ordering from this seller, so I just ordered a set of 20 necklace straps, and with shipping it came out to less than $10. I figured this would give me a chance to see what the quality was like before I order in bulk.
And also to see what the shipping is like, which obviously isn't very good since I haven't gotten my order yet.
I'm not quite sure how to proceed. This seller has a lot of positive feedback on their shop. I think they have around 450+ feedbacks total and all but about 5 of them are positive. People ordering from the states have said that orders take a while to arrive, but they arrive in good condition when they show up and the quality of the items is good. The seller did tell me that it would take 10-25 business days to receive my order. It's now been around 33 business days (not counting Thanksgiving) and I still haven't received anything.
I did contact the seller last Friday to let them know I was still waiting on the order. She asked me to be patient as orders could be delayed due to holidays, and she said she'd check with the shipping company for some tracking info. I haven't heard back from her yet.
I really want to like this seller, because her prices are so good, and she has a lot of positive feedback which makes me think this might just be a fluke. I think I'll see if I get anything in the mail tomorrow and if not, I'll contact her again, but I'm not sure if I should just give it more time or start demanding a refund/replacement.
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