So, after my last thread about lube of jif (I never found a leak, and it all burned off eventually, leading me to think they just gave the engine a good coat of oil before finishing my change), I went to change the oil a few days ago. The following happened:
So, I put the car up on the ramps, and go to loosen the plug bolt. I'm pulling way harder than I should on the socket driver, and all of a sudden, something breaks free. The bolt is still tight, but now the socket doesn't fit any more. Looking at the socket, it's split down the middle.
I get a wrench, and start yanking on that, and finally give up and HANG off of the wrench, which STILL doesn't break the plug free. I weigh 175lbs and didn't have enough weight to break the plug loose.
Now, I'm PISSED! I throw my tools into the passenger seat, grab the busted socket, and drive to the jiffy lube.
I get there, and the following happens.
Worker: How's it going?
Me: Not so good. *hands him the busted socket*
Worker: How did this happen?
Me: Trying to bust loose the drain plug that YOU guys overtightened. Secondly, when you changed the oil, you slopped oil all over my engine! I had clouds of smoke pouring out from under my hood! I thought my engine was on fire!
Worker: O_O
*Manager hears the ruckus I'm making and walks in*
Me: You guys are sloppy, and incompetent! I need the drain plug loosened and I want it done NOW!
*manager does a double take at that last line*
Manager: Why didn't you take it back to us with the oil spill?
Me: Because I don't want you guys touching my car! *I show him the dark spots where the oil was spilled everywhere*
*Worker2 goes under my car in the lower bay, and I see the car start shaking with his attempts to loosen this bolt*
Worker: Yeah. That wasn't too bad.
Me: O_o
Worker2: Yeah. Just tapped it and it came loose.
Me: It wouldn't have split my socket had it been as loose as you claim. I was HANGING off the bolt and it wouldn't loosen.
*manager tries to hand me 3 15% off coupons*
Manager: When you come back, here's some discounts.
Me: HA! I'm not coming back here!
Manager: You can give them to friends then...
Me: What kind of friend would I be to inflict you on them? Hell no! I wouldn't even give those to enemies. No car deserves that treatment.
Yes, I was pissed. However, if they had stripped that bolt, that would have been a VERY expensive repair that *I* would have had to pay for, not them. For those not in the know, that would have required removing the engine, replacing the oil pan, and putting the engine back. I feel rather justified to be pissed in this instance. I raised my voice a bit so other customers could hear, but I didn't yell, I didn't curse.
So, I put the car up on the ramps, and go to loosen the plug bolt. I'm pulling way harder than I should on the socket driver, and all of a sudden, something breaks free. The bolt is still tight, but now the socket doesn't fit any more. Looking at the socket, it's split down the middle.
I get a wrench, and start yanking on that, and finally give up and HANG off of the wrench, which STILL doesn't break the plug free. I weigh 175lbs and didn't have enough weight to break the plug loose.
Now, I'm PISSED! I throw my tools into the passenger seat, grab the busted socket, and drive to the jiffy lube.
I get there, and the following happens.
Worker: How's it going?
Me: Not so good. *hands him the busted socket*
Worker: How did this happen?
Me: Trying to bust loose the drain plug that YOU guys overtightened. Secondly, when you changed the oil, you slopped oil all over my engine! I had clouds of smoke pouring out from under my hood! I thought my engine was on fire!
Worker: O_O
*Manager hears the ruckus I'm making and walks in*
Me: You guys are sloppy, and incompetent! I need the drain plug loosened and I want it done NOW!
*manager does a double take at that last line*
Manager: Why didn't you take it back to us with the oil spill?
Me: Because I don't want you guys touching my car! *I show him the dark spots where the oil was spilled everywhere*
*Worker2 goes under my car in the lower bay, and I see the car start shaking with his attempts to loosen this bolt*
Worker: Yeah. That wasn't too bad.
Me: O_o
Worker2: Yeah. Just tapped it and it came loose.
Me: It wouldn't have split my socket had it been as loose as you claim. I was HANGING off the bolt and it wouldn't loosen.
*manager tries to hand me 3 15% off coupons*
Manager: When you come back, here's some discounts.
Me: HA! I'm not coming back here!
Manager: You can give them to friends then...
Me: What kind of friend would I be to inflict you on them? Hell no! I wouldn't even give those to enemies. No car deserves that treatment.
Yes, I was pissed. However, if they had stripped that bolt, that would have been a VERY expensive repair that *I* would have had to pay for, not them. For those not in the know, that would have required removing the engine, replacing the oil pan, and putting the engine back. I feel rather justified to be pissed in this instance. I raised my voice a bit so other customers could hear, but I didn't yell, I didn't curse.
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