I swear, some managers should just stay in the office and stick to what they are good at....providing the drool for sealing envelopes.
Really.
Kwik Trip around here has a "IC3" policy, which means if they see three or more people in line, they have to open another checkout.
Fine and dandy.
Until idiot manager decides he's going to help. And hasn't a single fracking clue where any barcodes are on items, doesn't know this brand of cigarette from that, flat out denies that there ARE any cigarettes on sale when there is a sign up saying that there are, and repeatedly keeps hitting some button that made it so my debit card would not read when I slid it (which was him jumping the gun and pressing the button before I even slid my card, therefore making me have to do it again and again. He was so bad about it that eventually I just told him that my card's magnetic strip must not work well, so would he run it at the register for me?). That really pissed me off because whenever I go for smokes or milk/eggs I always get $5 or $10 back, and with the manager running my card through his register, there was no cash back option.
Yeah, maybe you should have just let that stupid "policy" go and just stayed in the office and kept taking inventory on Glazer donuts. You really have no business cashing out customers. If anything, he made the lines even longer behind me.
I know, I know, stupid corporate policy, manager just wanting to help.....but wow, does it really irritate the customer at times.
Really.
Kwik Trip around here has a "IC3" policy, which means if they see three or more people in line, they have to open another checkout.
Fine and dandy.
Until idiot manager decides he's going to help. And hasn't a single fracking clue where any barcodes are on items, doesn't know this brand of cigarette from that, flat out denies that there ARE any cigarettes on sale when there is a sign up saying that there are, and repeatedly keeps hitting some button that made it so my debit card would not read when I slid it (which was him jumping the gun and pressing the button before I even slid my card, therefore making me have to do it again and again. He was so bad about it that eventually I just told him that my card's magnetic strip must not work well, so would he run it at the register for me?). That really pissed me off because whenever I go for smokes or milk/eggs I always get $5 or $10 back, and with the manager running my card through his register, there was no cash back option.
Yeah, maybe you should have just let that stupid "policy" go and just stayed in the office and kept taking inventory on Glazer donuts. You really have no business cashing out customers. If anything, he made the lines even longer behind me.
I know, I know, stupid corporate policy, manager just wanting to help.....but wow, does it really irritate the customer at times.
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