The reason I was at Best Buy

[Mr Hero]

I was at Best Buy for this reason: To buy a ps3 copy of Mortal Kombat

I wasn't at Best Buy for this reason: To upgrade my (nonexistent) cable

SO QUIT ASKING!!
Thank you.

[Bright_Star]

How many times did they ask you?

[AquaGirl]

I was at Best Buy for this reason: To buy a ps3 copy of Mortal Kombat

I wasn't at Best Buy for this reason: To upgrade my (nonexistent) cable

SO QUIT ASKING!!
Thank you.

My husband loves that game but the fatalities make me a little nauseous. My daughter loves the babalities; she'll clap her hands and say "bay- bay!" I've never gotten that at Best Buy but at Sam's they always want us to get Directv. So we tell them we already have it (we don’t). Works like a charm.

[Crossbow]

Any time they ask me if I want to upgrade, I tell them that there's only one channel I ever watch, and I already have it: OFF.

[Mr Hero]

I try not to be rude, but the way I answered the question was an aloof "no thanks" without raising my voice, but without moving my body or head towards the employee either. I think he got the message because he only asked once.

[EricKei]

My guess is: "GameStop Syndrome". Upper Management (read: above store-level) has declared that employees MUST push the service to everyone that comes in -- even if they already know damn well that the customer is not interested. Anything short of this is construed as "bad customer service" by said higher-ups -- which is, of course, a hangin' offense....Even though DOING this is effectively bad "bad customer service" to the people who don't want it (read: most of us). >_<

[Moon]

Several months ago I worked selling U-Verse door-to-door. During that time, I was killing time at Best Buy looking at the 3D-TVs... just to see what they were like and how they worked, no intention to buy. One of those guys came up to me offering DirectTV and I looked at him and replied "uh, I work for AT&T..." That stopped him. I wasn't rude about it, of course, I just found it amusing.