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We were out of breakfast stuff this morning and the BF had to be at work at 6am so no time to go buy the stuff so we went to Tim's for a bagel. We have a tiny Tims in town, it has like 3 tables and its always full of workmen, that along side a McDonalds is it for fast food.
The set up was cashier taking money/ getting coffee and at the other end of the bar, a girl was assembling the sandwhichs/wraps/toasting bagels.
I put my order in, the Cashier was really nice, friendly, joked about how early it was etc. She gives me my reciept and tells me my order will be up at the other end of the bar. All is well.
I walk over to the other worker and watch her as she makes a breakfast wrap for another guy. She opens a package of salsa/hot sauce...something red and smears it onto the wrap and the cashier sees this and in the middle of taking an order stomps over to her co-worker and snaps at her in the snottest tone ever "UMMMMMMM excuse me but your not supposed to do that you know!". Co-worker doesn't look up but replies that she knows it's not something that usually goes on the sandwhich but the customer asked for it.
Cue the cashier ranting loudly to her co-worker about how she never follows procedure and thinks shes above the rules, all in plain sight of the customers who were by now all looking at the floor or checking out the ceiling. The place is silent as this cashier berates her coworker. It was really awkward. The co-worker says nothing she just keeps making the wrap and putting other orders through.
After the cashier is through and walks back to the counter the customer apologuises for getting her in trouble and she says quietly to him that the cashier isn't a manager and that she has been told its fine to add the hot sauce if customers ask for it. The guy comments that no one has ever told him he can't have it before and again says hes sorry (super small town, everyone knows everyone so they are pretty friendly for the most part).
I get that there are frustrations with your co-workers but seriously, take it out the back where I don't have to hear it. There is nothing worse for me than to hear someone being berated at work in front of me! I hate it, I feel bad for the person being yelled at, I get upset that my wait is longer now, it is totally innapriopriate! They have staff meetings for this kind of thing, you have a manger to talk to but even if the co-worker was 100% wrong please don't correct her rudely in front of ME!
The cashier was all smuggness to as she walked back which just made it worse, she seemed to think she was in the right and she technically may have been but she made herself into a total arse infront of at least 10 people that morning. Again, super small town, this will get around and for what, 10 cents of hot sauce.... way to show your klass!
The set up was cashier taking money/ getting coffee and at the other end of the bar, a girl was assembling the sandwhichs/wraps/toasting bagels.
I put my order in, the Cashier was really nice, friendly, joked about how early it was etc. She gives me my reciept and tells me my order will be up at the other end of the bar. All is well.
I walk over to the other worker and watch her as she makes a breakfast wrap for another guy. She opens a package of salsa/hot sauce...something red and smears it onto the wrap and the cashier sees this and in the middle of taking an order stomps over to her co-worker and snaps at her in the snottest tone ever "UMMMMMMM excuse me but your not supposed to do that you know!". Co-worker doesn't look up but replies that she knows it's not something that usually goes on the sandwhich but the customer asked for it.
Cue the cashier ranting loudly to her co-worker about how she never follows procedure and thinks shes above the rules, all in plain sight of the customers who were by now all looking at the floor or checking out the ceiling. The place is silent as this cashier berates her coworker. It was really awkward. The co-worker says nothing she just keeps making the wrap and putting other orders through.
After the cashier is through and walks back to the counter the customer apologuises for getting her in trouble and she says quietly to him that the cashier isn't a manager and that she has been told its fine to add the hot sauce if customers ask for it. The guy comments that no one has ever told him he can't have it before and again says hes sorry (super small town, everyone knows everyone so they are pretty friendly for the most part).
I get that there are frustrations with your co-workers but seriously, take it out the back where I don't have to hear it. There is nothing worse for me than to hear someone being berated at work in front of me! I hate it, I feel bad for the person being yelled at, I get upset that my wait is longer now, it is totally innapriopriate! They have staff meetings for this kind of thing, you have a manger to talk to but even if the co-worker was 100% wrong please don't correct her rudely in front of ME!
The cashier was all smuggness to as she walked back which just made it worse, she seemed to think she was in the right and she technically may have been but she made herself into a total arse infront of at least 10 people that morning. Again, super small town, this will get around and for what, 10 cents of hot sauce.... way to show your klass!
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