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...why I don't shop at the Kmart by our house.
I wandered over to Kmart to buy some socks and underwear. I know, exciting right?
I wouldn't have gone there if I hadn't accidentally redeemed some points at MyPoints.com. It was accidental, I swear. I really wanted to get the Darden Restaurant card.
Well, the issue at hand is that this particular Kmart has workers that just don't give a crap. Seriously. The feeling of being dirt beneath their feet is pretty obvious, and heaven forbid if you argue with them about the price of an item.
There was some good. Like the socks being buy one, get one half off and the underwear being a dollar cheaper than the website said.
But if it was all good, I wouldn't be posting here, right? Right.
So one of the things Sears/Kmart has is their rewards program. I know about it, have the card and really don't care too much. As anyone who works retail knows, you have to push those cards. The cashier asks if I have one. I tell her I do, but I don't have it with me.
Cashier: Oh! Did you lose it?
Me: No, it's at home.
Cashier: I can look it up
Me: I honestly don't remember what info I put on it (I don't. I'm bad at stuff like that. I'm lucky if I remember what I had for breakfast that morning).
Cashier: So you don't have one do you?
Me: As I said, I have one. It's at home..I'm sorry, why am I explaining this?
Cashier: Well, you have to have a card.
Me: Can you please just ring my items up?
The cashier continues to berate me, telling me that lying is a sin, etc. etc. I finally have enough and give her a cold look (and where the potential suck by me comes in).
Me:Listen, if I wanted a sermon, I'd go to church. I don't appreciate being called a liar and I certainly don't appreciate the insinuations you're making about the fact that I don't have your precious card. If I don't have the card will the world end? Will the moon crash into the earth? No, I don't think so. So please stop and let me pay so I can leave in peace.
The cashier gives me the patented cat butt face and finishes ringing me up, and I notice the BOGO item comes up full price. Rather than engage the crazy any further, I don't say anything and decide I'll take it up with Customer Service.
Once I pay, which I ended up paying a little over the $25 gift card I had, I went to the Customer Service desk. I tell the clerk there that I had bought socks, and that there was a sign stating that all family hosiery was BOGO half off. She looks at me like a deer in the headlights. I end up having to take her over there and showing her all the signs posted on all the displays. There were no exclusions.
She stares at the sign, at the receipt and at the other sale sign, as if trying to figure a way out of this, but it's clear there's no way she can argue with this.
I get the price corrected, and she then starts asking around about how she can give me my money back since I paid by gift card. I have to point out that at least $8 of the purchase was on my debit card. She rolls her eyes at me and demands my card. I get my difference back, but I really need to remember to not shop at this store. It's not worth being treated like an imposition.
I wandered over to Kmart to buy some socks and underwear. I know, exciting right?
I wouldn't have gone there if I hadn't accidentally redeemed some points at MyPoints.com. It was accidental, I swear. I really wanted to get the Darden Restaurant card.Well, the issue at hand is that this particular Kmart has workers that just don't give a crap. Seriously. The feeling of being dirt beneath their feet is pretty obvious, and heaven forbid if you argue with them about the price of an item.
There was some good. Like the socks being buy one, get one half off and the underwear being a dollar cheaper than the website said.
But if it was all good, I wouldn't be posting here, right? Right.
So one of the things Sears/Kmart has is their rewards program. I know about it, have the card and really don't care too much. As anyone who works retail knows, you have to push those cards. The cashier asks if I have one. I tell her I do, but I don't have it with me.
Cashier: Oh! Did you lose it?
Me: No, it's at home.
Cashier: I can look it up
Me: I honestly don't remember what info I put on it (I don't. I'm bad at stuff like that. I'm lucky if I remember what I had for breakfast that morning).
Cashier: So you don't have one do you?
Me: As I said, I have one. It's at home..I'm sorry, why am I explaining this?
Cashier: Well, you have to have a card.
Me: Can you please just ring my items up?
The cashier continues to berate me, telling me that lying is a sin, etc. etc. I finally have enough and give her a cold look (and where the potential suck by me comes in).
Me:Listen, if I wanted a sermon, I'd go to church. I don't appreciate being called a liar and I certainly don't appreciate the insinuations you're making about the fact that I don't have your precious card. If I don't have the card will the world end? Will the moon crash into the earth? No, I don't think so. So please stop and let me pay so I can leave in peace.
The cashier gives me the patented cat butt face and finishes ringing me up, and I notice the BOGO item comes up full price. Rather than engage the crazy any further, I don't say anything and decide I'll take it up with Customer Service.
Once I pay, which I ended up paying a little over the $25 gift card I had, I went to the Customer Service desk. I tell the clerk there that I had bought socks, and that there was a sign stating that all family hosiery was BOGO half off. She looks at me like a deer in the headlights. I end up having to take her over there and showing her all the signs posted on all the displays. There were no exclusions.
She stares at the sign, at the receipt and at the other sale sign, as if trying to figure a way out of this, but it's clear there's no way she can argue with this.
I get the price corrected, and she then starts asking around about how she can give me my money back since I paid by gift card. I have to point out that at least $8 of the purchase was on my debit card. She rolls her eyes at me and demands my card. I get my difference back, but I really need to remember to not shop at this store. It's not worth being treated like an imposition.
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