LillFilly's Met-Ed thread reminded me of this.
My mom was forced to declare bankruptcy over the summer. When this happened, all creditors listed on the filing are supposed to close the old accounts upon receipt of the legal paperwork and open new ones with a zero balance.
The gas company failed to do this. Our typical gas bill is around $10/month. Even after getting the bankruptcy paperwork and calls from the lawyer that they were obligated to close the delinquent account, it remains open with a balance of $100-something. Mom has repeatedly called and sent them letters with the info that they should have.
What she's been doing is only paying the amount we legitimately used during that month; I don't think that's going to work in the long term (we haven't received shutoff notices, but it's probably not doing anything good for her credit report). I've told her to contact the attorney general about this...a utility company which is already in hot water with the state ignoring a legal bankruptcy filing could get interesting.
My mom was forced to declare bankruptcy over the summer. When this happened, all creditors listed on the filing are supposed to close the old accounts upon receipt of the legal paperwork and open new ones with a zero balance.
The gas company failed to do this. Our typical gas bill is around $10/month. Even after getting the bankruptcy paperwork and calls from the lawyer that they were obligated to close the delinquent account, it remains open with a balance of $100-something. Mom has repeatedly called and sent them letters with the info that they should have.
What she's been doing is only paying the amount we legitimately used during that month; I don't think that's going to work in the long term (we haven't received shutoff notices, but it's probably not doing anything good for her credit report). I've told her to contact the attorney general about this...a utility company which is already in hot water with the state ignoring a legal bankruptcy filing could get interesting.
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