I'm currently in the midst of a difference of opinion with UPS. Specifically, they are of the opinion that 2 packages were delivered to me today, whereas I have bupkis.
However, that's an on-going and as-yet-unresolved issue, so I'm not going to get into the specifics yet. But it did remind me of a different problem my mother had with UPS a couple years ago.
Now, let me explain that the garage is part of the house, and standing in my driveway looking at the garage it's garage door on the left, people door in the middle, and garage door on the right, both flanked by stone retaining walls.
Usually, when a package is being drop shipped, they either leave it tucked up against the middle "people" door, or nestled up in the corner of the house and retaining wall on the right side (where the curve of the driveway neatly hides the package from being visible from the street).
Then one day, UPS dropped a package on the driveway without bothering to come to the door (two people were up at the time and no one heard a knock or the doorbell), up against the right garage door, and it just so happened that he aligned it perfectly with the left wheels of the SUV inside.
I think you can guess the resulting mishap.![Doh!](https://www.customerssuck.com/board/core/images/smilies/doh.gif)
Luckily, it was only a ball of yarn, which just squished and popped back out the other side unharmed, but that's beside the point. It should never have been left there in the first place.
So my mother called UPS to complain, and they actually patched in the driver on the call, who proceeded to say "Well where else could I have put it?!"
Hmm....how about in front of the PEOPLE door? Or tucked out of plain sight in the corner like the more shrewd delivery guys do? Or maybe go to the front door and knock? Or even leave it on the front steps. Any of those rather obvious things would have been better than putting it where it might get run over.
To their credit, they realized that driver was a doofus and made him apologize to my mother.
However, that's an on-going and as-yet-unresolved issue, so I'm not going to get into the specifics yet. But it did remind me of a different problem my mother had with UPS a couple years ago.
Now, let me explain that the garage is part of the house, and standing in my driveway looking at the garage it's garage door on the left, people door in the middle, and garage door on the right, both flanked by stone retaining walls.
Usually, when a package is being drop shipped, they either leave it tucked up against the middle "people" door, or nestled up in the corner of the house and retaining wall on the right side (where the curve of the driveway neatly hides the package from being visible from the street).
Then one day, UPS dropped a package on the driveway without bothering to come to the door (two people were up at the time and no one heard a knock or the doorbell), up against the right garage door, and it just so happened that he aligned it perfectly with the left wheels of the SUV inside.
I think you can guess the resulting mishap.
![Doh!](https://www.customerssuck.com/board/core/images/smilies/doh.gif)
Luckily, it was only a ball of yarn, which just squished and popped back out the other side unharmed, but that's beside the point. It should never have been left there in the first place.
So my mother called UPS to complain, and they actually patched in the driver on the call, who proceeded to say "Well where else could I have put it?!"
Hmm....how about in front of the PEOPLE door? Or tucked out of plain sight in the corner like the more shrewd delivery guys do? Or maybe go to the front door and knock? Or even leave it on the front steps. Any of those rather obvious things would have been better than putting it where it might get run over.
To their credit, they realized that driver was a doofus and made him apologize to my mother.
![Devil](https://www.customerssuck.com/board/core/images/smilies/devil.gif)
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