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I wasn't going to do this (two threads in one night) but I'm stuck at work by my lonesome and had an "incident" at lunch I wanted to share. Again, I feel that I remained very anti-suck, but I was angry, nonetheless.
Story time.
It is incredibly disgusting outside (sleety snow-rain) here, but I decided to be a big girl and go (on my half hour dinner break) to the Subway across the street, instead of making some poor delivery guy bring me food in the nasty weather. I got there, a little grouchy given that I had to wade from my car to the door, and popped inside. Wiped my feet real well on the mat, as the one employee was mopping at the time. I waited at the counter a few minutes while he finished mopping, and finally came around to the counter. This honestly wouldn't bother me much on its own, I know how it is to have to stop in the middle of a task at work.
He gets up there, makes a big production of washing his hands and putting on gloves, then finally, as 3 men he's obviously friendly with (given the way he greets and is talking to them in their native language) walk into the store, starts to get bread out for my sandwich. I start giving him my order, so far, so good. But then, as he gets to the condiments, he starts conversing with one of the guys, and ignores what I ask for (oil & vinegar and spices). He puts mayo on the sandwich (which I abhor) ignoring me as I try to stop him. After he dumps on the mayo, he reaches for the mustard, and finally notices that I'm asking him to stop. He laughs, and just wipes off most of the mayo with a couple cucumber slices, and continues with the sandwich. He rings me up, I pay with exact change, and head on my merry way, back to work.
The whole thing took 14 minutes (I know this because of the timer on my car's remote start, since I had the car running in the lot while I was in getting my food) and I had about 5 minutes left when I got back to work to eat my food. It's one of those incidents that I know seemed way worse than it was, given that I'm exhausted and grouchy, but still. Is it that hard to pay attention to a customer for what should be 5 minutes or less to make a sandwich? I waited 3 minutes or so for you to finish mopping, your buddies can wait that long to chat with you. /end rant
Story time.
It is incredibly disgusting outside (sleety snow-rain) here, but I decided to be a big girl and go (on my half hour dinner break) to the Subway across the street, instead of making some poor delivery guy bring me food in the nasty weather. I got there, a little grouchy given that I had to wade from my car to the door, and popped inside. Wiped my feet real well on the mat, as the one employee was mopping at the time. I waited at the counter a few minutes while he finished mopping, and finally came around to the counter. This honestly wouldn't bother me much on its own, I know how it is to have to stop in the middle of a task at work.
He gets up there, makes a big production of washing his hands and putting on gloves, then finally, as 3 men he's obviously friendly with (given the way he greets and is talking to them in their native language) walk into the store, starts to get bread out for my sandwich. I start giving him my order, so far, so good. But then, as he gets to the condiments, he starts conversing with one of the guys, and ignores what I ask for (oil & vinegar and spices). He puts mayo on the sandwich (which I abhor) ignoring me as I try to stop him. After he dumps on the mayo, he reaches for the mustard, and finally notices that I'm asking him to stop. He laughs, and just wipes off most of the mayo with a couple cucumber slices, and continues with the sandwich. He rings me up, I pay with exact change, and head on my merry way, back to work.
The whole thing took 14 minutes (I know this because of the timer on my car's remote start, since I had the car running in the lot while I was in getting my food) and I had about 5 minutes left when I got back to work to eat my food. It's one of those incidents that I know seemed way worse than it was, given that I'm exhausted and grouchy, but still. Is it that hard to pay attention to a customer for what should be 5 minutes or less to make a sandwich? I waited 3 minutes or so for you to finish mopping, your buddies can wait that long to chat with you. /end rant
. Anyway, I tried telling the guy to stop, and he just keep talking to his buddies. I saw a manager, and told him, everything. He chewed out him, because apparently, it happened a few times before.
I don't want money or freebies, I just want the employee to do his job.
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