Tweet
My ex and I went to the Darden Steak restaurant this past Friday (It was only 5 pm and damn the line! The wait wasn't very long 25-30, I made sure we went before either of us got too hungry)
We get sat and greeted, ordered our drinks.. I already knew what I was going to get before I got there. Server dropped off our drinks and asked if we were ready, we were so I ordered the white cheese and bacon stuffed filet cooked rare (It always comes out medium rare which is how I like it, I think I've only recieved a true rare steak 3 times go out to eat) with a baked tater and Ceasar salad. Ex ordered the lobster stuffed filet.
Server brings us bread and salads, I noticed there was a tiny ammount of dressing on my salad, less than a 1/2 teaspoon.. No worries, I'll just ask for a but more. Took a little bit but I got my extra dressing, I was only 1/2 done with my salad when the food came, I took a couple of more bites out of my salad and cut into my steak (My steak was thinner and small an ex's and they were supposed to be the same size ounce wise) steak was well done, I won't eat it if it's above a medium.
Flagged down server and showed her the steak, she grunted and rolled her eyes, I don't know if that gesture was towards the cook or us, she took my plate and said she'd bring out another one. Ex was done with his food before I even recieved mine and by the time mine came, I wasn't as hungry as I would've been (I ate more salad and bread while waiting) the new steak looked a lot better than the last and I hadn't even cut it open yet, I cut it and it was cooked perfectly.
Here's the suck, I don't recall an apology nor did a manager visit the table (this is the norm for this restaurant if something goes wrong)
I know mistakes happen, but she should keeps her distaste for whoeven it's geared towards away from the customers.
EDIT: As I wrote this just now, I called up the restaurant and explained the situation and got a free dessert!
We get sat and greeted, ordered our drinks.. I already knew what I was going to get before I got there. Server dropped off our drinks and asked if we were ready, we were so I ordered the white cheese and bacon stuffed filet cooked rare (It always comes out medium rare which is how I like it, I think I've only recieved a true rare steak 3 times go out to eat) with a baked tater and Ceasar salad. Ex ordered the lobster stuffed filet.
Server brings us bread and salads, I noticed there was a tiny ammount of dressing on my salad, less than a 1/2 teaspoon.. No worries, I'll just ask for a but more. Took a little bit but I got my extra dressing, I was only 1/2 done with my salad when the food came, I took a couple of more bites out of my salad and cut into my steak (My steak was thinner and small an ex's and they were supposed to be the same size ounce wise) steak was well done, I won't eat it if it's above a medium.
Flagged down server and showed her the steak, she grunted and rolled her eyes, I don't know if that gesture was towards the cook or us, she took my plate and said she'd bring out another one. Ex was done with his food before I even recieved mine and by the time mine came, I wasn't as hungry as I would've been (I ate more salad and bread while waiting) the new steak looked a lot better than the last and I hadn't even cut it open yet, I cut it and it was cooked perfectly.
Here's the suck, I don't recall an apology nor did a manager visit the table (this is the norm for this restaurant if something goes wrong)
I know mistakes happen, but she should keeps her distaste for whoeven it's geared towards away from the customers.
EDIT: As I wrote this just now, I called up the restaurant and explained the situation and got a free dessert!
Comment