BG: My father recently passed away. He was the last living parent and as such, it's up to us kids to handle his affairs. Or rather, up to one particular sister and brother, since I live 1000 miles away. Dad had no money. Thus, there's no estate and anyone my dad owed is pretty much SOL. Nevertheless, there's still plenty of work to be done, cleaning out the property, handling notices of death, etc etc.
Further BG: A few years back, dad had his heat turned off for non-payment. Sis & I helped pay down the balance, scrape together a deposit, and get his heat back on just in time for winter. Because of privacy issues, the only way the gas company would talk to us was if dad made us contacts on the account. Not cosigners, just approved contacts so they could discuss the balance due and payment options. Every now and then, sis would still check the balance online or make a payment. End BG.
So sis contacts the gas company to let them know dad is deceased and explain that any bills due will not be paid and to please cancel service to the property. The man on the phone then proceeds to tell sis that even though dad is deceased, sis is a cosigner on the account and will therefore be responsible for any amount past due.
....Say what?
Sis explains she is NOT a cosigner, has never been a cosigner, and is merely an authorized contact on the account. The guy is firm and makes it clear sis is 100% responsible for the account and if she refuses to pay whatever is past due, then the account will go to collections.
Sis is needless to say quite upset and gets off the phone, since she needed to get ready for work. She tells me what happened and I was livid. I told her to escalate the call, demand a supervisor, demand proof she agreed to become a cosigner. Tell them it's fraud to illegally mark her name as a cosigner on the account, etc. Poor sis, I was ranting.
So sis calls back the next day to get more information and complain. They had no idea what she was talking about. They confirmed she was only a contact name on the account and has never been a cosigner. They asked if she knew the name of the guy she talked to before, but of course she didn't. Besides, remember that deposit we put down a few years back? That will pay all but 20 bucks dad owed anyway. So yeah, jackass employee took advantage of a grieving family member, lied and threatened collections on someone, all over 20 bucks.
You asshole. Karma will come back to bite you in the ass one day. And Karma is a big and burly beast. You deserve it.
Further BG: A few years back, dad had his heat turned off for non-payment. Sis & I helped pay down the balance, scrape together a deposit, and get his heat back on just in time for winter. Because of privacy issues, the only way the gas company would talk to us was if dad made us contacts on the account. Not cosigners, just approved contacts so they could discuss the balance due and payment options. Every now and then, sis would still check the balance online or make a payment. End BG.
So sis contacts the gas company to let them know dad is deceased and explain that any bills due will not be paid and to please cancel service to the property. The man on the phone then proceeds to tell sis that even though dad is deceased, sis is a cosigner on the account and will therefore be responsible for any amount past due.
....Say what?
Sis explains she is NOT a cosigner, has never been a cosigner, and is merely an authorized contact on the account. The guy is firm and makes it clear sis is 100% responsible for the account and if she refuses to pay whatever is past due, then the account will go to collections.
Sis is needless to say quite upset and gets off the phone, since she needed to get ready for work. She tells me what happened and I was livid. I told her to escalate the call, demand a supervisor, demand proof she agreed to become a cosigner. Tell them it's fraud to illegally mark her name as a cosigner on the account, etc. Poor sis, I was ranting.
So sis calls back the next day to get more information and complain. They had no idea what she was talking about. They confirmed she was only a contact name on the account and has never been a cosigner. They asked if she knew the name of the guy she talked to before, but of course she didn't. Besides, remember that deposit we put down a few years back? That will pay all but 20 bucks dad owed anyway. So yeah, jackass employee took advantage of a grieving family member, lied and threatened collections on someone, all over 20 bucks.
You asshole. Karma will come back to bite you in the ass one day. And Karma is a big and burly beast. You deserve it.
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