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Ok, another thread, while I'm remembering it and on break.
Last month, in February around the 10th or 11th, the boyfriend xx_wolfie_xx (wolfie!) and I were wandering the mall. We passed on of those booths that are offering promotional deals and stuff, and one such deal was weekend local paper delivery, Thursday - Sunday, for $9.99. We usually get the papers JUST on the weekends because I like to coupon, and read a couple sections that have the upcoming free/low cost events I like to go to.
We discussed it, and ended up signing up for the weekend deal, AFTER talking to the guy and explaining we live in an apartment, that's tucked out of the way, is that a problem? He said no, the charge would run in a few days, and delivery would start a week after that, and we'd get the 4 weeks worth for $9.99 before the card would be charged again. Ok, good deal.
The charge came out on February 14th. So, we figured if it didn't start on the 16th, it'd start on the 23rd, since that was 1 week after, right?
Well, say it starts on the 23rd, we SHOULD have 8, if not 12 papers by this point. in that time? We've received ONE Saturday paper.
...
Funny thing is, we got an automated call after the deliveries started, asking if we were getting our papers. all the buttons were pushed saying no, and we were promised a rep would be SURE to take care of it.
another week. No papers.
we called last Saturday, explained, and were promised a credit of all the papers, except the one we received, and we were told the papers would be delivered correctly from now on.
Last sunday, March 4, I was in the apartment, and wolfie's phone went off and I answered. It was the delivery guy. He said "I deliver in that area all the time, and you ALWAYS have locked doors in the complex, and so I go towards the office which is also locked, and instead I just throw it over YOUR fence)
Couple of notes here:
1. we have no doors, locked or otherwise, leading into the complex.
2. it's not THAT hard to find our apartment. Go to mailboxes, walk in, turn left, there we are!!
3. Our fence doesn't face the street he's talking about, it faces ANOTHER street.
I tried to explain to him, remaining polite, because I know it's a bit confusing. Our address is 123 A Street, but our back fence faces B street instead. I tried to tell him that if he threw it over a fence, it wasn't ours, and he was essentially giving the papers we paid for to strangers.
His response to that?
"No, ma'am, it IS your fence. if you see a blue bag don't throw it away because THAT is your PAAAPER."
...
He kept talking over me and talking down to me until I couldn't get a word in edgewise.
Now, wolfie had been switching out laundry in the laundry room while this was going on, and I had walked outside to try and flag the guy down if necessary, and wolfie saw me. He asked what was going on, and I handed him the phone.
He tried to pull the condescending BS with wolfie, and tried talking down to him, too. He even told wolfie to STOP calling the main newspaper office! That if he had any issues to call him, the delivery guy, directly! What the hell??
Argh, yeah, right. we called the office again, and complained about the guy, and explained he'd have to actually, omg, get out of his car and DELIVER the paper to US. He tried to tell wolfie he was just concerned about our neighbors stealing it. Except...he was essentially doing the same by tossing it over random fences!! Ugh, just ugh. They do door delivery, we know they do, because we got ONE paper delivered before, so what the hell is going on?
We're going to give them 1 more week, and if we get no papers starting tomorrow? We're cancelling and requiring ALL our money back.
I like to think we did everything right. We confirmed that our address may be confusing and were told it was no big deal, and we gave them that extra week, just in case, but nothing.
So, cross your fingers, and let's see how it plays out tomorrow, shall we?
Last month, in February around the 10th or 11th, the boyfriend xx_wolfie_xx (wolfie!) and I were wandering the mall. We passed on of those booths that are offering promotional deals and stuff, and one such deal was weekend local paper delivery, Thursday - Sunday, for $9.99. We usually get the papers JUST on the weekends because I like to coupon, and read a couple sections that have the upcoming free/low cost events I like to go to.
We discussed it, and ended up signing up for the weekend deal, AFTER talking to the guy and explaining we live in an apartment, that's tucked out of the way, is that a problem? He said no, the charge would run in a few days, and delivery would start a week after that, and we'd get the 4 weeks worth for $9.99 before the card would be charged again. Ok, good deal.
The charge came out on February 14th. So, we figured if it didn't start on the 16th, it'd start on the 23rd, since that was 1 week after, right?
Well, say it starts on the 23rd, we SHOULD have 8, if not 12 papers by this point. in that time? We've received ONE Saturday paper.
...
Funny thing is, we got an automated call after the deliveries started, asking if we were getting our papers. all the buttons were pushed saying no, and we were promised a rep would be SURE to take care of it.
another week. No papers.
we called last Saturday, explained, and were promised a credit of all the papers, except the one we received, and we were told the papers would be delivered correctly from now on.
Last sunday, March 4, I was in the apartment, and wolfie's phone went off and I answered. It was the delivery guy. He said "I deliver in that area all the time, and you ALWAYS have locked doors in the complex, and so I go towards the office which is also locked, and instead I just throw it over YOUR fence)
Couple of notes here:
1. we have no doors, locked or otherwise, leading into the complex.
2. it's not THAT hard to find our apartment. Go to mailboxes, walk in, turn left, there we are!!
3. Our fence doesn't face the street he's talking about, it faces ANOTHER street.
I tried to explain to him, remaining polite, because I know it's a bit confusing. Our address is 123 A Street, but our back fence faces B street instead. I tried to tell him that if he threw it over a fence, it wasn't ours, and he was essentially giving the papers we paid for to strangers.
His response to that?
"No, ma'am, it IS your fence. if you see a blue bag don't throw it away because THAT is your PAAAPER."
...
He kept talking over me and talking down to me until I couldn't get a word in edgewise.
Now, wolfie had been switching out laundry in the laundry room while this was going on, and I had walked outside to try and flag the guy down if necessary, and wolfie saw me. He asked what was going on, and I handed him the phone.
He tried to pull the condescending BS with wolfie, and tried talking down to him, too. He even told wolfie to STOP calling the main newspaper office! That if he had any issues to call him, the delivery guy, directly! What the hell??
Argh, yeah, right. we called the office again, and complained about the guy, and explained he'd have to actually, omg, get out of his car and DELIVER the paper to US. He tried to tell wolfie he was just concerned about our neighbors stealing it. Except...he was essentially doing the same by tossing it over random fences!! Ugh, just ugh. They do door delivery, we know they do, because we got ONE paper delivered before, so what the hell is going on?
We're going to give them 1 more week, and if we get no papers starting tomorrow? We're cancelling and requiring ALL our money back.
I like to think we did everything right. We confirmed that our address may be confusing and were told it was no big deal, and we gave them that extra week, just in case, but nothing.
So, cross your fingers, and let's see how it plays out tomorrow, shall we?
Mother backed in one night because they were saying snow... It was behind the front passenger tire the next morning. Like, BEHIND it. I guess they don't want other people seeing it beyond us... Which is nice... But it somehow ended up ENTIRELY under the car yesterday and I thought someone had pilfered my paper 
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