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WTF is wrong with you woman!
We have a coworker, he's an okay worker, not the best, not the worst. He is young so he doesn't know what a lot of our stock is for. That said, he is polite and when asked will help a customer as much as he is able. It's a part time job, he is still in high school and as we sell a lot of housewares he doesn't always know what things are but he works hard enough for us to keep him around.
A customer today called him stupid, to his face.
A this woman cornered me as I was walking back to my register (I work cash, I don't know where everything is in our departments) but she asked for me to show her where X item was. This guy was free so I asked him to help her and he had no idea what this item was. She wanted a cushion inner. She had toss pillow covers and wanted to know if we sold them (we don't) He was JUST about to say "I am going to get someone from that department to help you" when she shouts at him
"wow are you stupid or what?"
because a 16 year old kid didn't know what a toss pillow cushion inner was
you
cow!
Who does that? Our manager was standing there and heard her, told him she would take over and let the woman know she was WAY out of bounds. The customer was an Aussie and ironically so was our manager so when the customer tried to play the "its a cultural thing, you Canadians need to eat a bag of cement" the manager asked me if it was a cultural thing down under to call people stupid and laying on my accent as thick as I could I said " I don't think that's the cultural norm anywhere, my mum would have skinned me alive if I said that to someone" and the woman huffed and walked off.
She came back 30 minutes later and was nice as pie.
oh yeah and I handed in my two weeks notice today!!!
*eating a bag of cement means to toughed up* she didn't actually want people to eat a bag of cement
We have a coworker, he's an okay worker, not the best, not the worst. He is young so he doesn't know what a lot of our stock is for. That said, he is polite and when asked will help a customer as much as he is able. It's a part time job, he is still in high school and as we sell a lot of housewares he doesn't always know what things are but he works hard enough for us to keep him around.
A customer today called him stupid, to his face.
A this woman cornered me as I was walking back to my register (I work cash, I don't know where everything is in our departments) but she asked for me to show her where X item was. This guy was free so I asked him to help her and he had no idea what this item was. She wanted a cushion inner. She had toss pillow covers and wanted to know if we sold them (we don't) He was JUST about to say "I am going to get someone from that department to help you" when she shouts at him
"wow are you stupid or what?"
because a 16 year old kid didn't know what a toss pillow cushion inner was
you
cow!Who does that? Our manager was standing there and heard her, told him she would take over and let the woman know she was WAY out of bounds. The customer was an Aussie and ironically so was our manager so when the customer tried to play the "its a cultural thing, you Canadians need to eat a bag of cement" the manager asked me if it was a cultural thing down under to call people stupid and laying on my accent as thick as I could I said " I don't think that's the cultural norm anywhere, my mum would have skinned me alive if I said that to someone" and the woman huffed and walked off.
She came back 30 minutes later and was nice as pie.
oh yeah and I handed in my two weeks notice today!!!
*eating a bag of cement means to toughed up* she didn't actually want people to eat a bag of cement
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