A sighting that involved a co-worker and TWO of my managers. So, it was very busy, we were all tired, but never mind. A customer comes up to the bar and asks a co-worker for three double vodka red bulls. OK, but as the co-worker was making them, the vodka bottle ran empty, so he had to ask the manager to get more. Co-worker informed the customer, and said it would just be a minute.
We have a strict policy of who is allowed into the spirit room, because we've had incidents involving people stealing bottles of whiskey and gin, so only managers and supervisors are allowed in there. So the manager went into the room to get more vodka. While my co-worker waited, he went to the sink and very quickly poured himself a drink of water...
The manager connected up the new vodka, and immediately, co-worker resumed making the drinks. All of a sudden, the customer went mad.
SC: I WANT TWO OF THOSE DOUBLE VODKA RED BULLS FOR FREE!
SC = obvious
M = Manager
AM = Assistant Manager
AM: I'm sorry, why do you want two of those for free?
SC: BECAUSE HE WAS SERVING ME! HE WAS SERVING ME, BUT HE THOUGHT HE COULD GO ON A LITTLE BREAK AND HAVE A DRINK!
AM: Because he was waiting on us getting the vodka for your order...
SC: I AM THE CUSTOMER! HE WAS SERVING ME! WHEN HE IS NOT SERVING ME HE CAN GET A DRINK!
AM: I'm sorry, but he was waiting for us. I'm sorry for your wait, but there was nothing we could do about it. He couldn't do anything else with your order while he waited for the vodka...
The poor co-worker presents the completed drinks.
SC: I AM ONLY PAYING FOR ONE!
He bangs enough money for one drink on the bar, and tries to walk away.
AM: Oh no you don't!
He grabs two of the drinks and places them behind the bar.
SC: HOW DARE YOU! I THINK GIVING ME THESE FOR FREE IS THE LEAST YOU COULD DO FOR HIS IGNORANCE!
AM: No! You are not getting them until you pay!
The cusomter hands over the rest of the money. The assistant manager gives him his drinks back.
SC: THE CUSTOMER IS ALWAYS RIGHT!
THAT saying, is my managers most hated saying. Say it near the manager, and you're screwed.
The manager jumped in, grabbed the three drinks.
M: Get the f**k out of my bar!
SC: I PAID FOR THOSE DRINKS!
M: GET OUT!!!
He left...very very quickly. We put the drinks in the fridge and drank them once we had closed.
We have a strict policy of who is allowed into the spirit room, because we've had incidents involving people stealing bottles of whiskey and gin, so only managers and supervisors are allowed in there. So the manager went into the room to get more vodka. While my co-worker waited, he went to the sink and very quickly poured himself a drink of water...
The manager connected up the new vodka, and immediately, co-worker resumed making the drinks. All of a sudden, the customer went mad.
SC: I WANT TWO OF THOSE DOUBLE VODKA RED BULLS FOR FREE!
SC = obvious
M = Manager
AM = Assistant Manager
AM: I'm sorry, why do you want two of those for free?
SC: BECAUSE HE WAS SERVING ME! HE WAS SERVING ME, BUT HE THOUGHT HE COULD GO ON A LITTLE BREAK AND HAVE A DRINK!
AM: Because he was waiting on us getting the vodka for your order...
SC: I AM THE CUSTOMER! HE WAS SERVING ME! WHEN HE IS NOT SERVING ME HE CAN GET A DRINK!
AM: I'm sorry, but he was waiting for us. I'm sorry for your wait, but there was nothing we could do about it. He couldn't do anything else with your order while he waited for the vodka...
The poor co-worker presents the completed drinks.
SC: I AM ONLY PAYING FOR ONE!
He bangs enough money for one drink on the bar, and tries to walk away.
AM: Oh no you don't!
He grabs two of the drinks and places them behind the bar.
SC: HOW DARE YOU! I THINK GIVING ME THESE FOR FREE IS THE LEAST YOU COULD DO FOR HIS IGNORANCE!
AM: No! You are not getting them until you pay!
The cusomter hands over the rest of the money. The assistant manager gives him his drinks back.
SC: THE CUSTOMER IS ALWAYS RIGHT!
THAT saying, is my managers most hated saying. Say it near the manager, and you're screwed.
The manager jumped in, grabbed the three drinks.
M: Get the f**k out of my bar!
SC: I PAID FOR THOSE DRINKS!
M: GET OUT!!!
He left...very very quickly. We put the drinks in the fridge and drank them once we had closed.
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