So, I'm at Subway...

[thehuckster]

Judging from some of these stories, it seems Subway attracts quite a few SCs.

I get there in the early afternoon, and it looked like I just missed the peak time, which was great. There was only one customer ahead of me, and I saw he was reading from a piece of paper, and indeed he had about a half-dozen orders. Another employee comes up to me and asks what I want. Cue SC:

SC: "Excuse me, I was here first."
Employee: "Yes, sir, you are being helped at the moment. I'm helping the next in line."
SC: "Whatever."

So, he gets my order, consisting of a single cold sandwich that could be made in 30 seconds. Meanwhile, the SC is on his fourth sandwich, and he isn't finished yet. The employee gestures to me to come to the register to get me rung up.

SC: "Hey, you're cutting!"
Me: "You're not done yet."
SC: "Well, you gotta wait until I am done! This isn't faiiiiiiir!"
Employee: "I ring people up in the order their sandwiches are finished. He had one sandwich which could be prepared quickly. Your--"
SC: "Well, if youuuuuu were alllllso helping meeee maybe we'd be finished, huh?"

Fortunately the SC didn't pursue the issue further, but he had a scowl for the rest of the time I was there. The employee did proceed to help make the remaining sandwiches for the SC.

The SC might have had a point that his order should have been done by two people at once from the beginning, but his irritating whiny tone and ridiculous expectation that his order should hold up the line indefinitely until his is finished just irked me.

[Peppergirl]

Jesus. So he thought the entire staff of Subway should all gather around and make his 2,000 sandwiches that he couldn't freaking CALL IN and (in the process) ignore everyone else and end up backing the line out the door?

Great plan, genius.

Entitled asshole.

[Food Lady]

I'm so glad I don't eat at Subway.

[Geek King]

That's just stupid. I've never been in a single Subway where multiple employees worked on a single large walk-in order. They seem to operate on the idea that you should understand that your large order will take time, and rightly so.

[Sheldonrs]

Perhaps he could even call his order in ahead of time. Just a thought.

[PepperElf]

the one i use to go to had a rule that if you had more than 3 sammiches you had to call it in (or fax it in)

[Merriweather]

That's just stupid. I've never been in a single Subway where multiple employees worked on a single large walk-in order. They seem to operate on the idea that you should understand that your large order will take time, and rightly so.

I would thnk it would be hard for two people to work on one order at Subway, since there's no "regular" way to fix a sandwich. As the customer tells exactly what they want on each sandwich, usually with the employee adding it as they tell them, trying to tell two employees what's wanted on two different sandwiches at the same time would be pretty confusing, and SC's are confused enough as it is.

[Catwoman2965]

And the one by me, one person starts the sandwich, bread, meat, cheese, it movesdown the line where toppings and condiments are added by a second person, and then a third rings you up. It works well but if they tried to do what pissy man wanted, it would have messed thigns up completley.

[I am the Lizard Queen!!]

My God, what a whiner. I'm so glad the employees didn't cave and leave you stuck behind him

[raudf]

And the one by me, one person starts the sandwich, bread, meat, cheese, it movesdown the line where toppings and condiments are added by a second person, and then a third rings you up. It works well but if they tried to do what pissy man wanted, it would have messed thigns up completley.

This is the standard that the one I prefer to visit uses. It allows each section to build up that nice flow and keeps the line down.

Calling in larger orders just seems like common sense, because then you usually can just walk in, pick up the order, pay and leave. But common sense isn't as common as the name implies, now is it?

[Moosenogger]

I wonder what his answer would have been if you'd asked, "So, do you skip people in line at the buffet?"

Maybe that would help him see how asinine his expectations were.

[Cyberguy]

I wonder what his answer would have been if you'd asked, "So, do you skip people in line at the buffet?"

Maybe that would help him see how asinine his expectations were.

Apples and Oranges to these people.

So long as they get ahead, they don't give a crap what rules get bent.

[Caractacus_Potts]

I wonder what his answer would have been if you'd asked, "So, do you skip people in line at the buffet?"

Maybe that would help him see how asinine his expectations were.

I was yelled at for skipping a line in a buffet in Vegas going directly to what I wanted. I just blew it off but really I have no idea what the etiquette is or if I was in the right or the wrong (if I was sure I was in the right I would have given the woman something to think about instead of ignoring her).

I was thinking more along the lines of a deli. Does this guy expect every deli employee to work on his order and not serve anyone else until he is all finished?

[thehuckster]

I was yelled at for skipping a line in a buffet in Vegas going directly to what I wanted. I just blew it off but really I have no idea what the etiquette is or if I was in the right or the wrong (if I was sure I was in the right I would have given the woman something to think about instead of ignoring her).

It depends on the layout of the buffet. When I was on a cruise with a buffet they had a very well-defined line, with the roped off areas and the "ENTER HERE" sign. If you didn't see anything like that, I think you were probably in the right. Most "restaurant-style" buffets you just go up to the individual food you want without waiting in line.

In my experience it's quite clear which buffets are which. If there's a long line of people, then chances are it's considered rude to cut in, but if there's only a few people or it looks like a free-for-all, there's nothing wrong with "cutting".

[Chromatix]

Most buffets I've encountered are set up so that it makes sense to follow the line all the way through. You pick up a tray and possibly a plate and glass at the beginning, then go through sections dealing with salad, hot food, bread, drinks and dessert (not necessarily in that order). You simply slide the tray up when there's space to do so.

If someone's being unreasonably slow, you can then pick up your tray and go around them. That seems to be fine.