Today is my birthday. Yay... Anyway, my hubby knows I love shopping in Ross. They have really neat stuff for cheap.
Anyway, we found him this really nice sweater that I *told* him to try on. Well, he always refuses and was like if its too small we can just return it. We normally don't return items so I was a little iffy on it.
Well, we purchases our items the lady was nice as hell chatting us up and being friendly. (note it was super windy outside) So, we left got to the car, hubby tried on the shirt. Didn't fit.
We shrugged and decided to return it before we drove away. Well guess what? Could NOT find the receipt to save our lives... I felt really stupid.
We went in anyway hoping maybe for even a store credit or an exchange. Yeah, I was one of those customers...
We went back in with the shirt and explained it to the same lady. You could tell she was super annoyed.
SL: sales lady
SL do you atleast have the tag?
Me: Uh... hang on sorry.
Hubby ran out to the car to find it.
me: I'm really sorry but we can't find the receipt... I think it blew out of the car when he took it out of the bag.
We didn't stuff up the line cuz there wasn't one and there were other cashier's open.
SL gets on the phone and pages a manager and says this: I need a return and the customer has NO receipt.
She sounded super annoyed and sarcastic. I understand I did loose something and yes, I probably looked like the world's biggest moron but could you *try* to keep the sarcasm out of your voice? I was embarassed to the point of I almost wanted to walk out and cry. I don't do confrontations well and I felt like hiding under a rock.
Hubby came back with the tag and guess who was now nice as pie? SL. That and her boss was standing there. I guess I am used to how I treat people and I never would've gotten away with some tude in front of the customer.
Though while standing there as the manager looked through the receipts on the comp I got to witness some guy being a douche to the poor other cashier. He was angry cuz she didn't read his mind about wanting his stuff double bagged. I hope he felt like a jerk when he realized like five people were staring at him and going wtf. He also had a cow that he couldn't bring out the cart. He had like two items.
Whatever. We got our money back and it kind of made me feel like crap... I'm sure they were thinking I was an idiot the entire time. I know it sounded like a scam or something but it really did blow out of the car. *sigh* Oh well.
Anyway, we found him this really nice sweater that I *told* him to try on. Well, he always refuses and was like if its too small we can just return it. We normally don't return items so I was a little iffy on it.
Well, we purchases our items the lady was nice as hell chatting us up and being friendly. (note it was super windy outside) So, we left got to the car, hubby tried on the shirt. Didn't fit.
We shrugged and decided to return it before we drove away. Well guess what? Could NOT find the receipt to save our lives... I felt really stupid.
We went in anyway hoping maybe for even a store credit or an exchange. Yeah, I was one of those customers...
We went back in with the shirt and explained it to the same lady. You could tell she was super annoyed.
SL: sales lady
SL do you atleast have the tag?
Me: Uh... hang on sorry.
Hubby ran out to the car to find it.
me: I'm really sorry but we can't find the receipt... I think it blew out of the car when he took it out of the bag.
We didn't stuff up the line cuz there wasn't one and there were other cashier's open.
SL gets on the phone and pages a manager and says this: I need a return and the customer has NO receipt.
She sounded super annoyed and sarcastic. I understand I did loose something and yes, I probably looked like the world's biggest moron but could you *try* to keep the sarcasm out of your voice? I was embarassed to the point of I almost wanted to walk out and cry. I don't do confrontations well and I felt like hiding under a rock.
Hubby came back with the tag and guess who was now nice as pie? SL. That and her boss was standing there. I guess I am used to how I treat people and I never would've gotten away with some tude in front of the customer.
Though while standing there as the manager looked through the receipts on the comp I got to witness some guy being a douche to the poor other cashier. He was angry cuz she didn't read his mind about wanting his stuff double bagged. I hope he felt like a jerk when he realized like five people were staring at him and going wtf. He also had a cow that he couldn't bring out the cart. He had like two items.
Whatever. We got our money back and it kind of made me feel like crap... I'm sure they were thinking I was an idiot the entire time. I know it sounded like a scam or something but it really did blow out of the car. *sigh* Oh well.
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