Since I guess it fits in here...

[Geek King]

From what I've heard about (and personally experienced) with the 3-letter parcel company, it's no surprise that they have brown uniforms and trucks - their service is crap. It's so bad that, to protect my computer against the electricity going out, I'm going to hook it up to a FedEx.

UPS is the good one around me. FedEx, I had to push the phone rep to get them to admit that I could, in fact, pick up a package at the depot that required a signature, but could not be delivered to me due to my work hours at the time. Also, FedEx drivers have been known to just hold onto packages in their vehicles if they don't feel like getting out to drop it off. I had a package "out for delivery" for three days once, until I called and pointed out the issue. That was at a business with a receptionist to accept packages.

I guess it all depends on your local depot.

[Andara Bledin]

UPS and FedEx are pretty much even in the suck department. It's just a matter of luck of the draw for who you end up with handling your packages.

Plus, it's easy to forget that they handle millions of packages. Even with a very low error rate, that's still going to be thousands of packages going astray.

I had one situation where I had both UPS and FedEx come by, and both of them managed to screw up my deliveries. Although, I believe the FedEx guy (who actually screwed up two deliveries at the same time) got written up over it, based on what the woman I spoke to on the phone was asking. The UPS guy just had to come out again and actually deliver my item. I had to go to the hub for the FedEx packages. >_>

^-.-^

[EricKei]

They and the USPS all share the suck around here >_>

- all of them leave packages on the doorstop -- even if it's in the rain (and it's clearly something electronic), and even if we have a crate sitting on a chair that says PACKAGES IN HERE PLEASE so they don't get wet

- none of them ring the door/knock even if the package says to do so (they generally insist that knocking is policy). We have one piece of paper on the door that asks them to ring/knock and another on the screen door. Doesn't help. Not exactly small lettering either (a roomie has MS and is dependent on at least one drug that comes packed in dry ice)

- UPS marks packages as "delivered" the second they pull on to our street, before any actually get dropped off. If delivery is not made or it's on the truck for some other reason, we can't go down to the depot to get it ourselves; they refuse to simply hold stuff at the depot, either (tho this one may be company policy, in which case I understand)

- FedEx and UPS both: If one calls for a signature, there's a 50/50 shot it'll be left on the doorstop anyway

- USPS will at least refuse to leave "signature confirmation" items without a sig, but they've been screwing up "apt X" (us) and "apt Y" (neighbor - not the real ones) for TWENTY YEARS. Even after we've complained repeatedly to the office, the local HQ, and to individual carriers, there has literally not been a week that we haven't gotten something belonging to the neighbors, delivered to us. Fortunately, it's junk mail half the time, but they have been important packages and bills on occasion.