Tweet
Hello all. I joined a while ago, but haven't as of yet posted any of my stories. Time to rectify that 
. I'm currently employed in the education/corruption of young minds, but this story comes from my heyday at the Golden Arches. I typically opened grill and morning prep, but all too frequently the suckiness was powerful to swamp my area like a tidal wave-a tidal wave complaining about wait times and demanding discounts. This happened a while ago, so I'll need to paraphrase a bit. Anyway, away we go!
Me: Myself, and I. Mainly my thoughts, which I'll italicize
FCCW: Front counter Co-worker
SC: You know who.
It's early afternoon, after the lunch rush, and the restaurant is near dead. I'm alone on grill with no orders in the queue-hence why I hear the whole conversation.
FCCW: <Standard greeting>
SC: Hi, I'd like something with chicken.
Me: Well, that's helpful. Why not just run in the door and scream "FEED ME!"
FCCW and SC go back and forth a bit, and she eventually settles on a classic chicken sandwich.
FCCW: would you like that with grilled or crispy chicken?
SC: What's the difference?
The main downside to working grill is any flat surface I could headdesk on is also hot enough to instantly burn me.
FCCW, again, with the patience of a saint, explains it. She settles on grilled.
Sc: could I get that with extra cheese, and no tomato or lettuce?
FCCW: Sure, that'll be $X.XX.
SC: Wait-that's higher than the cost on the board
FCCW: Yes-extra cheese costs extra.
SC: Well, don't I get a discount for not getting tomato or lettuce?
Sure thing ma'am, we'll take that tenth of a cent those items cost off the bill and, hey presto! Still $X.XX
SC pays, but not without additional aimless complaining while I cook the chicken (less popular meats are cooked to order during the really slow times) and send her sandwich up. Hooray! Be gone!
Of course not. A couple minutes later, she's back. I'm up front doing restock, so I deal with her directly this time (also not uncommon during slow times when there's a food question, as we know more than the FC people about the sandwiches).
SC: Excuse me, this sandwich isn't fresh.
Me: I'm sorry about that-which part wasn't fresh?
SC: It's not fresh!
Me:...the chicken? The bun?
SC: It's not fresh!
Me: ...I'll get a manager. We know, but ever since the McFarmer's Market closed down...
Manager isn't giving her a refund, but does let her swap for a chicken salad. Hooray! Be gone!
SC: Excuse me?
whimper
SC: The cabbage in this salad tastes funny.
Me: Cabbage?
I swing around front from the grill, and see her clearly holding a half-eaten leaf of radicchio lettuce.
Me: Oh! Actually, that's not cabbage-that's a type of lett-
SC: No, it's cabbage!
Manager (who came up front expecting a problem once he saw her coming back again): Ma'am, we don't put lettuce in that type of salad-it's radicchio lettuce.
SC: I work in a grocery store, and I know cabbage when I see it!
Manager and SC go back and forth a bit more (never coming here again, horrible etc., etc.), and SC eventually leaves with the salad.
Manager: If she thinks that's cabbage, remind me never to shop at her grocery store.
. I'm currently employed in the education/corruption of young minds, but this story comes from my heyday at the Golden Arches. I typically opened grill and morning prep, but all too frequently the suckiness was powerful to swamp my area like a tidal wave-a tidal wave complaining about wait times and demanding discounts. This happened a while ago, so I'll need to paraphrase a bit. Anyway, away we go!Me: Myself, and I. Mainly my thoughts, which I'll italicize
FCCW: Front counter Co-worker
SC: You know who.
It's early afternoon, after the lunch rush, and the restaurant is near dead. I'm alone on grill with no orders in the queue-hence why I hear the whole conversation.
FCCW: <Standard greeting>
SC: Hi, I'd like something with chicken.
Me: Well, that's helpful. Why not just run in the door and scream "FEED ME!"
FCCW and SC go back and forth a bit, and she eventually settles on a classic chicken sandwich.
FCCW: would you like that with grilled or crispy chicken?
SC: What's the difference?
The main downside to working grill is any flat surface I could headdesk on is also hot enough to instantly burn me.
FCCW, again, with the patience of a saint, explains it. She settles on grilled.
Sc: could I get that with extra cheese, and no tomato or lettuce?
FCCW: Sure, that'll be $X.XX.
SC: Wait-that's higher than the cost on the board
FCCW: Yes-extra cheese costs extra.
SC: Well, don't I get a discount for not getting tomato or lettuce?
Sure thing ma'am, we'll take that tenth of a cent those items cost off the bill and, hey presto! Still $X.XX
SC pays, but not without additional aimless complaining while I cook the chicken (less popular meats are cooked to order during the really slow times) and send her sandwich up. Hooray! Be gone!
Of course not. A couple minutes later, she's back. I'm up front doing restock, so I deal with her directly this time (also not uncommon during slow times when there's a food question, as we know more than the FC people about the sandwiches).
SC: Excuse me, this sandwich isn't fresh.
Me: I'm sorry about that-which part wasn't fresh?
SC: It's not fresh!
Me:...the chicken? The bun?
SC: It's not fresh!
Me: ...I'll get a manager. We know, but ever since the McFarmer's Market closed down...
Manager isn't giving her a refund, but does let her swap for a chicken salad. Hooray! Be gone!
SC: Excuse me?
whimper
SC: The cabbage in this salad tastes funny.
Me: Cabbage?
I swing around front from the grill, and see her clearly holding a half-eaten leaf of radicchio lettuce.
Me: Oh! Actually, that's not cabbage-that's a type of lett-
SC: No, it's cabbage!
Manager (who came up front expecting a problem once he saw her coming back again): Ma'am, we don't put lettuce in that type of salad-it's radicchio lettuce.
SC: I work in a grocery store, and I know cabbage when I see it!
Manager and SC go back and forth a bit more (never coming here again, horrible etc., etc.), and SC eventually leaves with the salad.
Manager: If she thinks that's cabbage, remind me never to shop at her grocery store.
Comment