This guy is impressive.We suspected he was half-inching goods from the store,but couldn't work out how.
Security followed him out of the store(we have to let them physically leave the main area,so they can't claim they just changed their mind about an item and were intending to return it to the shelf/dump it on the way out),but when he was brought it in all checked out-all the goods he had,he had receipts to match everything so we had to let him go.
It appears-although we can't prove it that he was checking out his shopping at the self-scan and then having a look for any discarded receipts lying about-and then collecting them,wandering back into the store and picking up that item on the receipt.
He has proof of purchase.There are cameras but unfortunately,they don't zoom in close enough to show what it was he actually purchased.They just show him going to the self-scan,paying for items and then leaving the shop a while later.And he states that the camera not showing him purchasing the item is not proof-that someone else bought it and gave it to him.
It's getting tedious now-security stop him,he provides receipts for all his goods so we have to let him go.And because each time he has provided proof of purchase,we cannot actually state he has been shoplifting.
He's now claiming if we take any action,he will take action against us for wrongful accusations.
Ideas?
Security followed him out of the store(we have to let them physically leave the main area,so they can't claim they just changed their mind about an item and were intending to return it to the shelf/dump it on the way out),but when he was brought it in all checked out-all the goods he had,he had receipts to match everything so we had to let him go.
It appears-although we can't prove it that he was checking out his shopping at the self-scan and then having a look for any discarded receipts lying about-and then collecting them,wandering back into the store and picking up that item on the receipt.
He has proof of purchase.There are cameras but unfortunately,they don't zoom in close enough to show what it was he actually purchased.They just show him going to the self-scan,paying for items and then leaving the shop a while later.And he states that the camera not showing him purchasing the item is not proof-that someone else bought it and gave it to him.
It's getting tedious now-security stop him,he provides receipts for all his goods so we have to let him go.And because each time he has provided proof of purchase,we cannot actually state he has been shoplifting.
He's now claiming if we take any action,he will take action against us for wrongful accusations.
Ideas?
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