I can't remember them all but here's a couple for you...
Last week, we had a girl staying with us and she was having alot of men go in and out of her room. The thing is, so long as no ones causing trouble, we can't do anything about it.
I actually received a phone call from someone who wouldn't say his name that said, and I quote "There's a hooking staying in Room **"
Finally, she leaves and housekeeping goes in and they find dozens of needles in the garbage can under the bag.
Yep, she's banned. And so is her "friend" that stayed with her part of the stay.
We didn't know until yesterday but she has two friends staying in another room too. Yep, they're leaving today whether they want to or not. We let them stay last night but only because it would have been more work that it's worth to get them out. They were due to check out today and check out they will.
And the latest gem... the married guest in one of our rooms brought a hooker back to his room last night. He woke up to find his car keys gone. And his car. Which I had just to laugh at.
It's the summer rates that are the culprit. Because the entire city is so desperate to make money during August and September, our rates are, barely above break rate (that's the rate it costs per night per room to keep the hotel running).
Most of the hotels in the city are running at the same rate we are, but we provide breakfast so we've been almost full most of the summer while the other hotels are suffering.
Can't wait till we can raise the rates. It will raise the level of guests too. I also think it would be a good thing to tell them that we MUST have payment through credit card. At a previous hotel that I worked for, changing that raised the level of customers and we no longer had issues, but the owner won't let us do it.
Last week, we had a girl staying with us and she was having alot of men go in and out of her room. The thing is, so long as no ones causing trouble, we can't do anything about it.
I actually received a phone call from someone who wouldn't say his name that said, and I quote "There's a hooking staying in Room **"
Finally, she leaves and housekeeping goes in and they find dozens of needles in the garbage can under the bag.
Yep, she's banned. And so is her "friend" that stayed with her part of the stay.
We didn't know until yesterday but she has two friends staying in another room too. Yep, they're leaving today whether they want to or not. We let them stay last night but only because it would have been more work that it's worth to get them out. They were due to check out today and check out they will.
And the latest gem... the married guest in one of our rooms brought a hooker back to his room last night. He woke up to find his car keys gone. And his car. Which I had just to laugh at.
It's the summer rates that are the culprit. Because the entire city is so desperate to make money during August and September, our rates are, barely above break rate (that's the rate it costs per night per room to keep the hotel running).
Most of the hotels in the city are running at the same rate we are, but we provide breakfast so we've been almost full most of the summer while the other hotels are suffering.
Can't wait till we can raise the rates. It will raise the level of guests too. I also think it would be a good thing to tell them that we MUST have payment through credit card. At a previous hotel that I worked for, changing that raised the level of customers and we no longer had issues, but the owner won't let us do it.
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