Wow! It's been awhile since I've posted, but I just had to share this. I had a lady call in today who had a Ford Taurus. Now, these cars come with their own wide range of problems but this was a new one.
The players in this horrible game I call my job.
SC=Victim of Car on Family assault
Me=Me
------------------------------------------------
SC: The trunk is messed up on this car!
Me: Will it not latch?
SC: No! It won't stay open!
Me: It won't open?
SC: NO! It won't stay open. It keeps hitting people in the head. It hit my auntie, my son, me, my grandma, (pretty much the whole family)
Me: *Trying to hold back laughter as I imagine a trunk lid attacking family members at will and with no regard for human life and decency*I'm sorry ma'am for the inconvienience.
SC: Well now we have to have someone hold it open to move luggage around. My 14 year son was hit in the head, my auntie, (continues to list family members attacked by trunk)
Me: The best I can offer is an exchange at a location or speak with the manager on return.
SC: I'll just talk to the manager. Thank you.
It was short and sweet, but wow. How many times does someone have to be hit in the head before the realize that it's not holding itself up.
The players in this horrible game I call my job.
SC=Victim of Car on Family assault
Me=Me
------------------------------------------------
SC: The trunk is messed up on this car!
Me: Will it not latch?
SC: No! It won't stay open!
Me: It won't open?
SC: NO! It won't stay open. It keeps hitting people in the head. It hit my auntie, my son, me, my grandma, (pretty much the whole family)
Me: *Trying to hold back laughter as I imagine a trunk lid attacking family members at will and with no regard for human life and decency*I'm sorry ma'am for the inconvienience.
SC: Well now we have to have someone hold it open to move luggage around. My 14 year son was hit in the head, my auntie, (continues to list family members attacked by trunk)
Me: The best I can offer is an exchange at a location or speak with the manager on return.
SC: I'll just talk to the manager. Thank you.
It was short and sweet, but wow. How many times does someone have to be hit in the head before the realize that it's not holding itself up.
Comment