Pepperoni Woes

[zigcat]

Some guy comes in and orders two large pizzas for carryout; one cheese and one pepperoni. My co-worker pulls the dough screens and sauces one of them and motions to me to screen the other one. He starts placing the pepperoni down on the pizza he's working on and I start to weigh out the cheese for both pizzas. We get the pizzas baked and out to the guy. He leaves.

About a half hour later he calls back. My co-worker answers. The guy is claiming there's no pepperoni on one of his pizzas. My co-worker tells him it's under the cheese. The guy keeps insisting there's no pepperoni. My co-worker puts the guy on hold and asks the manager what he should do.

MANAGER: Tell him he needs to bring the pizzas back.

I chime in.

ME: That guy's full of shit. I watched the pizzas being made.

My co-worker gets back on the phone and relays what the manager told him. After a few seconds, my co-worker puts the guy on hold again.

CO-WORKER (to manager) Here, you talk to him. He says he's at work and can't leave.

The manager gets on the phone with the guy.

MANAGER: Yeah, we put the pepperoni under the cheese...Yeah I....Yours was the only order in the oven....There are people here who can attest to...I'm not calling you a liar...In order for us to do anything, we need to have the pizza back...Look, the best I can do without getting the pizzas back is MAYBE a partial credit...I can't do full credit without getting the pizzas back...Those are your options...

So the guy opts for a partial credit which really amounted to nothing more than the value of a coupon. More than I would have given him, but it wasn't my shift.

This guy was full of shit and he knew he was full of shit.

FACT: I watched the pizzas being made and I saw my co-worker put the pepperoni down.

FACT: The entire crew last night are seasoned veterans, some of which have worked there for years.

FACT: It's easier to forget a request to leave something OFF a pizza. For example, someone orders a combination and asks us to leave off the green peppers. You get the pizza made and realize "oh shit, they didn't want green peppers." That's because you're on auto- pilot.

FACT: The guy refused to back up his claim by using the convenient excuse that he couldn't leave work. Riiiiight....Since he got two pizzas he was obviously feeding a crew. If there was a problem worth addressing, he could have had someone cover for him.

After dealing with so many scammers throughout the years I can conclude one of two things:

A: He didn't like the price and was now trying to bullshit his way into some kind of comp or freebie expecting we'd take his word sight unseen.

B: He didn't order enough pizza and was going to try to turn it back on us.

Whatever the case, I'm waiting for him to call back and claim he was promised a free pizza OR claim he got a credit and then get pissed at how little of a credit it was. Either way, I'll have fun with him.

[Deserted]

MANAGER: Yeah, I'm calling you a liar...

Fixed that for you.

[Monterey Jack]

I don't think I have seen pepperoni pizza with the pepperoni under the cheese.

[zigcat]

The cheese holds the pepperoni in place. However we do have a few regulars that request their pepperoni on top of the cheese and we'll gladly accommodate them.

[MoonCat]

I've never seen a pizza with the pepperoni under the cheese, either. Not saying it's bad - sounds sensible to me. Just never saw that here.

Agree the guy was trying to scam you.

[Kvenya]

There is (or perhaps *was*) a pizza chain (in the States at least) called Godfather's, and no matter what pizza you ordered, it was built with the cheese on top....

They were pretty awesome, by the way...

[Monterey Jack]

I've never seen a pizza with the pepperoni under the cheese, either. Not saying it's bad - sounds sensible to me. Just never saw that here.

I dunno...I'm sure it would taste just the same, but I, personally, would prefer to see the pepperoni on the top. And I never get enough pepperoni, either eating out or heating up a frozen pizza. Nothing irks me more than only three or so pieces of pepperoni per slice.

[Jester]

A: He didn't like the price and was now trying to bullshit his way into some kind of comp or freebie expecting we'd take his word sight unseen.

B: He didn't order enough pizza and was going to try to turn it back on us.

C: He's an idiot and he gave the pepperoni pizza to the people that wanted a plain cheese pizza, who are now grumbling about the pepperoni and are picking it off, but are far too nice to complain to the guy.

D: He's an idiot and doesn't actually know what pepperoni looks or tastes like.

I don't think I have seen pepperoni pizza with the pepperoni under the cheese.

Not that uncommon...I've seen it many times over the years. One thing that's relatively new that I've been seeing more and more is places with burgers melting the cheese over the bacon, mushrooms, etc., which is brilliant because it keeps everything in place.

And I never get enough pepperoni, either eating out or heating up a frozen pizza. Nothing irks me more than only three or so pieces of pepperoni per slice.

The obvious solution to this when eating out is to order your pizza with extra pepperoni.

And the solution to it when eating at home is to look at the frozen pie, realize it doesn't have enough pepperoni on it anyway, AND that it's pretty much crap in a box, pitch it in the trash, and either go out or order delivery....with extra pepperoni of course.

[Seshat]

I've never seen pizza without the cheese on top, holding everything on.

And Jester, I hate to say this, but for once, you're wrong.

The obvious answer when eating at home is to look at the frozen pie, realize that it's pretty much crap in a box, pitch it in the trash, and make your own pizza.

[ADeMartino]

There is (or perhaps *was*) a pizza chain (in the States at least) called Godfather's, and no matter what pizza you ordered, it was built with the cheese on top....

They were pretty awesome, by the way...

Yes. Yes they were.

[Insomnia]

The guy is claiming there's no pepperoni on one of his pizzas.

Well of course there is no pepperoni on one of the pies. He only order one with pepperoni and order a cheese only. Sounds like the guy either fucked up the order to begin with or ordered the pies that way on purpose to later claim you forgot to put the pepperoni on both pies and then get a freebie.

[sms001]

My biggest gripe with this type of suck is that it's a variant of the "I reject your reality and insert my own" -these people really seem to believe that others are so unaware or have such poor memories that simply saying something will create enough confusion that they'll get their way. So I totally understand where you're coming from with this:

ME: That guy's full of shit. I watched the pizzas being made.

Yeah, there can be times when it IS too busy to note every pie, or it wasn't in your area, or what have you. But there are also times when it is a simple, inescapable FACT that you observe and remember a particular incident, and when the SC lies about it, they might as well be calling you stupid to your face. These are the ones where a caving management really irk me.

OT: A.) Wow, there are still a lot of Godfather's around. Even some way up here. Might have to revisit next time I'm in Green Bay. B.) Seen pepperoni on top and under -prefer on top myself, but "Doesn't matter. Had pizza." C.) Frozens have a niche use: quick, easy, cheap fuel. I use to fold 'em like a sammich during my hard core coding days. But homemade > all. Had one last night in fact, with fresh from garden tomato, green pepper, and onions.

[Jester]

And Jester, I hate to say this, but for once, you're wrong.

Actually, we're both wrong.

The obvious answer when eating at home is to look at the frozen pie, realize that it's pretty much crap in a box, pitch it in the trash, and

(A) make your own pizza with extra pepperoni,
(B) go out for pizza and orer it with extra pepperoni, or
(C) order delivery with extra pepperoni.

"Doesn't matter. Had pizza."

Wow. A reference I actually GET for once! Cool!

[pitmonkey]

Godfathers pizza is still around. and yes they have some of the best pizza.

[Racket_Man]

There is (or perhaps *was*) a pizza chain (in the States at least) called Godfather's, and no matter what pizza you ordered, it was built with the cheese on top....

They were pretty awesome, by the way...

Godfathers YUM YUM YUM I LOVE THEM BEST chain pizza of all time. YES they are thankfully still around despite Herman Cain

As to the pepperoni on top of the cheese, I believe that Pizza Hut has always put the sliced meats (pepperoni and ham) on top of the cheese when ordered with ONLY that sliced meat (I remember that one from like 35 years ago). They say their customers prefer the "crispiness" that this method imparts.

the only time they did NOT do this was during a 8 - 12 month "experiment" a couple of years ago.