So I just had to speak with what must have been either a very, very out of shape woman on her treadmill, or a 300 lb woman attempting to circumnavigate her house. Either way, yipes. The call went a little something like this:
SC: *huff, puff* I'd like to *huff* make a *puff* payment.
ME: Okay, and how would you like to pay that?
SC: *phew* Uh...card... *puff*
ME: Okay...and what kind of card?
SC: *puff* debit *huff*
ME: *sigh* Oookay, and what kind of debit card is that?
SC: Uh...uh...*huff* uh...Visa.
ME: Alright, can I get the card number and expiration date?
SC: [takes about five minutes to pass this information along, clearly having a very hard time seeing the card...still huffing and puffing.]
ME: Okay, and the three digit security code?
SC: [heavy breathing]
ME: ...
SC: [heavy breathing]
ME: ...
SC: xxx
ME: Okay...[looks at screen, oh crap it's been denied.]...I'm sorry, but it didn't go through, would you like to pay with a check?
SC: [heavy breathing]
ME:...
SC: Yeah...
ME: Okay...and what is the routing number.
SC: [dead silence]
ME: *thinking she just died*
SC: [heavy breathing]
ME: *whew*
SC: [heavy breathing]
ME: *wondering if she's getting a check...or what...we're hitting the 45 second mark since the last reply*
SC: Its...[pause to get her breath]
ME: Yes...
SC: xxxxxxxxx
ME: Whew...
[she gives all of the information, declined! AUGH!]
SC: Uh...uh...*pant*
ME: Okay, I would suggest trying again tommorrow...
SC: Uh...uh...uh huh...*huff*
ME: Okay? Anything else I can help you with?
SC: So you think I should *puff* call again tommorrow?
ME: Yeeees...
SC: Uh...okay
ME: Thank you for calling...
SC: [heavy breathing]
SC: *huff, puff* I'd like to *huff* make a *puff* payment.
ME: Okay, and how would you like to pay that?
SC: *phew* Uh...card... *puff*
ME: Okay...and what kind of card?
SC: *puff* debit *huff*
ME: *sigh* Oookay, and what kind of debit card is that?
SC: Uh...uh...*huff* uh...Visa.
ME: Alright, can I get the card number and expiration date?
SC: [takes about five minutes to pass this information along, clearly having a very hard time seeing the card...still huffing and puffing.]
ME: Okay, and the three digit security code?
SC: [heavy breathing]
ME: ...
SC: [heavy breathing]
ME: ...
SC: xxx
ME: Okay...[looks at screen, oh crap it's been denied.]...I'm sorry, but it didn't go through, would you like to pay with a check?
SC: [heavy breathing]
ME:...
SC: Yeah...
ME: Okay...and what is the routing number.
SC: [dead silence]
ME: *thinking she just died*
SC: [heavy breathing]
ME: *whew*
SC: [heavy breathing]
ME: *wondering if she's getting a check...or what...we're hitting the 45 second mark since the last reply*
SC: Its...[pause to get her breath]
ME: Yes...
SC: xxxxxxxxx
ME: Whew...
[she gives all of the information, declined! AUGH!]
SC: Uh...uh...*pant*
ME: Okay, I would suggest trying again tommorrow...
SC: Uh...uh...uh huh...*huff*
ME: Okay? Anything else I can help you with?
SC: So you think I should *puff* call again tommorrow?
ME: Yeeees...
SC: Uh...okay
ME: Thank you for calling...
SC: [heavy breathing]
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