Read my lips: NO...FREE...PHONE!

[klhanson]

I currently work at a call center under contract for the company with the largest 4G network.. and yeah.. i have people complaining all the time that they've been a customer for 10 years and they should be able to get a free phone from us.

[otakuneko]

Don't they all claim to have the largest 4G network? XD

[DGoddessChardonnay]

Don't they all claim to have the largest 4G network? XD

Pretty much I would think.

They either claim to have the largest or the fastest or the most coverage.

[dalesys]

They either claim to have the largest or the fastest or the most coverage.

That's what he said...

[DGoddessChardonnay]

That's what he said...

Right before it all petered out . . .

Reminds me of that warning label that says "Warning: Objects are smaller than they appear."

[Sapphire Silk]

Right before it all petered out . . .

Reminds me of that warning label that says "Warning: Objects are smaller than they appear."

Ouch! That really stings.

[dalesys]

Reminds me of that warning label that says "Warning: Objects are smaller than they appear."

Roger that, Willy.

[CrazedClerkthe2nd]

Had another one of these SCs this past week but what made this one even more sucktackular was that he had the gall to tell me the following:

"I've been with you guys for TWO years now and I'm paying you a lot of money, can't you help me out?"

Wow, dude. Two years, yep, you're a golden oldie all right.

Dumbass.

[DGoddessChardonnay]

There's a name for that; helicopterparentis!

"I've been with you guys for TWO years now and I'm paying you a lot of money, can't you help me out?"

Wow, dude. Two years, yep, you're a golden oldie all right.

Dumbass.

Only two years? That's nothing to the big wireless companies as far as I'm concerned.

Doesn't matter if you've been with them two years, or twenty - it's all the same to the company.

You can't afford your cell phone bill? Downgrade your plan or change providers - talk with a CSR to see what the best value for your money is rather than whine and bitch about it.

Sadly, it's all going to cost either way. Trick is to find out what the best deal is that fits your current needs - and do it before your bill gets to the point where you are really straining each month to pay it.

Maybe I'm just funny but it wouldn't have occurred to me to ask for freebies . . . guess there's something wrong with me, eh?

[Demolition Man]

To be fair I do know one retailer that during this past holiday season was giving away the Galaxy S4 for free on two year contract. But most of the time typically the free ones are usually either low end or end of life devices. I do see in the next year or two the whole free phone ride will be done with on all the major carriers.

Thankfully outside of one circumstance due to warranty replacement issues I've never taken free devices under contract. Heck I still have my first smartphone the Droid 1 to this day but now being used as my alarm clock.