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Oh what you people are going to do with that thread title 
Anyways, we installed some new workstations, replacing the old ones. I go up the next morning to check on everyone and I'm virtually tackled coming through the door. This one woman is furious about her "small" workstation. (For the record, the station is roughly 10' x 10', a palace compared to what you'd get in other buildings). She lays into me asking how I could do this, why would I give her a station so small. I'm dumbfounded at this attack because the dimensions are virtually identical to the previous ones:
Me: Ummm, the stations are the same size.
SC: NO THEY AREN'T! Look at how much further out those stations are. (pointing out the other stations that haven't been changed yet)
Me: Oh, okay, well that's just a couple of inches.
SC: WHAT?!? That's at least a couple of feet.
Me: Okay, umm, you see these marks in the carpet, that's where your old station ended... see, it's only about six inches.
SC: No, it's way more than that.
Me: (pulling out my trusty tape measure), Five and a half inches, that's not very much.
SC: Well it's way too small, I need it changed back.
Me: I can't do that.
SC: Why not?!?
Me: These decisions are made by the facility manager and your manager, you'll need to discuss it with them.
SC: FINE!
So I carry on with my business. In the 10-15 minutes that I was there, she made two scathing phone calls to the managers, and had stopped at least a half dozen co-workers to let them hear her complaints about the small workstation.
As an added bonus, I got a call later in the afternoon about a problem with her workstation. The little baby was so upset that she threw a temper tantrum and litterally ripped a door off of the thing. I could have fixed it on the spot, but since she was such a bitch I told her a part would have to be ordered in, let it wait a week, making note on my workorder that it was damaged by use of excessive force.
Anyways, we installed some new workstations, replacing the old ones. I go up the next morning to check on everyone and I'm virtually tackled coming through the door. This one woman is furious about her "small" workstation. (For the record, the station is roughly 10' x 10', a palace compared to what you'd get in other buildings). She lays into me asking how I could do this, why would I give her a station so small. I'm dumbfounded at this attack because the dimensions are virtually identical to the previous ones:
Me: Ummm, the stations are the same size.
SC: NO THEY AREN'T! Look at how much further out those stations are. (pointing out the other stations that haven't been changed yet)
Me: Oh, okay, well that's just a couple of inches.
SC: WHAT?!? That's at least a couple of feet.
Me: Okay, umm, you see these marks in the carpet, that's where your old station ended... see, it's only about six inches.
SC: No, it's way more than that.
Me: (pulling out my trusty tape measure), Five and a half inches, that's not very much.
SC: Well it's way too small, I need it changed back.
Me: I can't do that.
SC: Why not?!?
Me: These decisions are made by the facility manager and your manager, you'll need to discuss it with them.
SC: FINE!
So I carry on with my business. In the 10-15 minutes that I was there, she made two scathing phone calls to the managers, and had stopped at least a half dozen co-workers to let them hear her complaints about the small workstation.
As an added bonus, I got a call later in the afternoon about a problem with her workstation. The little baby was so upset that she threw a temper tantrum and litterally ripped a door off of the thing. I could have fixed it on the spot, but since she was such a bitch I told her a part would have to be ordered in, let it wait a week, making note on my workorder that it was damaged by use of excessive force.
It sounds like that woman hasn't been getting her 6 inches for quite some time 
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