As a cashier in the lumber department, I can't migrate too far away from the register. This is to deter theft. What sucks is that we can't expect customers to be aware of all the rules we have to follow. We also havepallettes of drywall, treated timbers and other products outside.
So a guy comes in wanting 10 sheets of drywall..
Me: "okay. Do you have the item number?"
Him:"no"
Me:"Okay, let me call for help to get it"
Him:"Just ring me up..."
Me:" Because we take inventory, I need to type in a barcode or item number"
Him:"Its REAL easy. Just come outside and get it.."
Me:"Unfortunately I can't leave the register. I have to have someone get it"
Him
walks out to get it, then comes back with a big POP sign with the number). "See? Wasn't that easy??"
Me:"Hey, wow! That WAS easy! Thank you! (Smiles)
I love giving it right back to customers just to watch them frown.
Then the self-sighting: there's a podium they move outside sometimes for the loaders, and on that podium was a sheet showing what products were located outside (DERP). Then I felt like a douche. But here, treat others the way you want others to treat you. Hopefully the guy learned his lesson. Unfortunately management doesn't allow us to post any or a few helpful notes like item numbers and such.
So a guy comes in wanting 10 sheets of drywall..
Me: "okay. Do you have the item number?"
Him:"no"
Me:"Okay, let me call for help to get it"
Him:"Just ring me up..."
Me:" Because we take inventory, I need to type in a barcode or item number"
Him:"Its REAL easy. Just come outside and get it.."
Me:"Unfortunately I can't leave the register. I have to have someone get it"
Him

Me:"Hey, wow! That WAS easy! Thank you! (Smiles)
I love giving it right back to customers just to watch them frown.
Then the self-sighting: there's a podium they move outside sometimes for the loaders, and on that podium was a sheet showing what products were located outside (DERP). Then I felt like a douche. But here, treat others the way you want others to treat you. Hopefully the guy learned his lesson. Unfortunately management doesn't allow us to post any or a few helpful notes like item numbers and such.
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