As some of you know, I recently returned to the hospitality industry. I'm a cashier in a restaurant/store. Friday night, I closed and we had THREE tables come in a half hour before we closed. No biggie, we figured we could get them in and out. Nope, they each stayed a full half hour after closing, and then stiffed the waitress on tip. Note to SC's, if you're going to come into a restaurant a half hour before closing, and stay an entire hour, TIP your waitress!
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Yes, please come in a half hour before we close and stay a half hour AFTER closing!
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What's sad is just how many employees have to stay late if a patron takes their time after close. You have the server, of course, but also the manager, possibly a busser or cashier, etc. Not to mention, you can't really give a proper cleaning while someone is still there.
We used to have a particular patron that would come in and order shortly before close, and then stay a full hour or more past closing. After eating, he'd sit around looking at ads for dating websites. He actually left some print-offs one day, where he'd written comments about each woman's "attributes". It was shortly after that that management had a conversation with him about staying after close.A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)
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I feel signs should be made and clearly posted. These state that if you come in X minutes or less before closing an automatic gratuity will be added to your bill as you will be forcing the staff to stay late on your behalf. This ensures that everyone gets well-remunerated for having to stay late and that a horrible patron cannot stiff the staff after pulling this stunt.
Of course, "they never saw it" and will refuse to pay!
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They didn't leave a tip? That pisses me off. They've inconvenienced the staff with their mentality of "We're customers, so we can do whatever we want, whenever we want and we are always right" and then just pretty much rubbed shit in the staff's faces by stiffing them. Pricks.
There's no way I'd eat out at a restaurant past 8:30. The only place we do that at is the all-you-can-eat buffet because they don't actually stop serving until 11pm.
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