Just remembered one of my favorite "I demand a supervisor!" calls
Non customer was enraged that we didn't service his address after receiving an ad in the mail.
When I explained to him that we send those out to everyone in a zip code and that unfortunately he was several miles from the nearest lines, he just LOST his shit, started screaming for a supervisor or he'll sue the company for false advertising and harassment (you keep on using these words. I do not think they mean what you think they mean).
When I asked him what he felt a supervisor could do, he told me, I shit you not, that the supervisor was going to authorize the construction needed to give him, and him alone in the area, our services.
Let that sink in, kids. This self entitled asshole actually thought that a local management supervisor could authorize TENS of thousands of dollars in construction, thousands of dollars in permits and months of work.
All so he and no one else could get cable.
Needless to say he didn't get the supervisor and finally hung up on me in disgust when he found out that I wouldn't be bullied.
To be honest it was hard not to laugh in his face when he started the usual round of "I'm a lawyer! I'll get my lawyer! I watched Law and Order!" routine
Non customer was enraged that we didn't service his address after receiving an ad in the mail.
When I explained to him that we send those out to everyone in a zip code and that unfortunately he was several miles from the nearest lines, he just LOST his shit, started screaming for a supervisor or he'll sue the company for false advertising and harassment (you keep on using these words. I do not think they mean what you think they mean).
When I asked him what he felt a supervisor could do, he told me, I shit you not, that the supervisor was going to authorize the construction needed to give him, and him alone in the area, our services.
Let that sink in, kids. This self entitled asshole actually thought that a local management supervisor could authorize TENS of thousands of dollars in construction, thousands of dollars in permits and months of work.
All so he and no one else could get cable.
Needless to say he didn't get the supervisor and finally hung up on me in disgust when he found out that I wouldn't be bullied.
To be honest it was hard not to laugh in his face when he started the usual round of "I'm a lawyer! I'll get my lawyer! I watched Law and Order!" routine
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