Let me start by saying that due to sleep deprivation my brain-to-mouth filter failed me last night, but this is in Sucky Customers because no matter what I said, they were clearly in the wrong, and I am partly in the wrong.
Real Money A woman came up to the service counter to pay her store credit card bill--nothing unusual there. The next thing I knew, she slapped down a stack of merchandise credits 1/2" high. I immediately told her she couldn't use them to pay a credit card. She started to say something like "But the church..." and trailed off and then "I can't?!?" I realize in retrospect that she probably bought them as part of that SCRIP (?) thing I hear about. Anyway, I meant to say that only money in the form of cash, check, or debit could be used for payment, but my brain, in an attempt to shorten the whole thought, put out the phrase "real money". She retorted "This is real money!" and walked out in a huff. When I related this to my coworker later, he said "She could no more do that than pay with a crib." I said, "Because a credit is basically merchandise, not money?" Yes.
You can't get me to lie!I said that to a set of parents when they tried to pull me into a fib that a drink machine was broken because they didn't want to simply say no to that particular treat. The little girl would've acquiesced, I think, as she gave in to juice even when I didn't help her parents lie to her. Usually in that situation I say absolutely nothing at all, but it just popped out and they looked at me like O.O and then kind of laughed akwardly. I was able to save it by giving the girl a curly straw and being really nice to her, but I might get a complaint; I don't know. It may seem like small potatoes, but I will not willingly tell an untruth, period. I quit a brand-new job for that reason once and I'd do it again.
Real Money A woman came up to the service counter to pay her store credit card bill--nothing unusual there. The next thing I knew, she slapped down a stack of merchandise credits 1/2" high. I immediately told her she couldn't use them to pay a credit card. She started to say something like "But the church..." and trailed off and then "I can't?!?" I realize in retrospect that she probably bought them as part of that SCRIP (?) thing I hear about. Anyway, I meant to say that only money in the form of cash, check, or debit could be used for payment, but my brain, in an attempt to shorten the whole thought, put out the phrase "real money". She retorted "This is real money!" and walked out in a huff. When I related this to my coworker later, he said "She could no more do that than pay with a crib." I said, "Because a credit is basically merchandise, not money?" Yes.
You can't get me to lie!I said that to a set of parents when they tried to pull me into a fib that a drink machine was broken because they didn't want to simply say no to that particular treat. The little girl would've acquiesced, I think, as she gave in to juice even when I didn't help her parents lie to her. Usually in that situation I say absolutely nothing at all, but it just popped out and they looked at me like O.O and then kind of laughed akwardly. I was able to save it by giving the girl a curly straw and being really nice to her, but I might get a complaint; I don't know. It may seem like small potatoes, but I will not willingly tell an untruth, period. I quit a brand-new job for that reason once and I'd do it again.
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