I think I discovered a new pet peeve in the hotel business.

[Racket_Man]

You hotel types would LOVE me (and I'm not sarcastic). Is there a bed? Does the door lock? Do all the mechanical systems (lights, HVAC, plumbing) work? Has it NOT been destroyed by a previous guest or flooding? If the answers to those questions are "yes", I'll take it.

Even when I was doing the road warrior thing back about 15 years ago (right before Y2K) ALL I cared about was the above adding maybe that the TV worked as I was usually staying for up to 4 or 5 days at a time at each site I was upgrading/training/panic fixing machines/systems pre-Y2K.

Heck I DID NOT care if the place had a pool. I did NOT care if the bed was slightly uncomfortable. Just that everything was clean and changed on a regular basis.

Even when I stayed in a hotel (for a contract job) for a whole month I could have cared less about most things SCs complain(ed) about.

[HotelMinion]

I had just one the other day when a guy and his wife and his 2 teens girls made a reservation when he didn't put any wants or preferences. Well he got a first floor room and he hated it. Threw a fit. His wife screamed about her daughters being kidnapped in there...both of them. Okkk...*eyeroll*
That was the last room of the type they booked, so there were no others to move him to. I told him that I could move him to a larger room but he'd have to pay more, he said"NO I DON'T WANNA PAY MORE, GIMME IT FOR FREE!" So I talked to my CW who said it was okay to upgrade them for free. I thought they would throw another because this new room was next to the elevator, but they seemed very happy with it. Paid only $100 for a $300 room. I'd be happy too.
Just another case of crabby, toddler like guest getting his way. No scrape off my nose, but still pissed me off.

[XCashier]

You hotel types would LOVE me (and I'm not sarcastic). Is there a bed? Does the door lock? Do all the mechanical systems (lights, HVAC, plumbing) work? Has it NOT been destroyed by a previous guest or flooding? If the answers to those questions are "yes", I'll take it.

That's me, too. As long as the room is clean, comfortable and everything works, I'm fine. It doesn't have to have a mini-fridge or fancy TV. Those are certainly nice to have, but not necessary.

Now, if I were incapacitated somehow (broken leg or something) and needed a handicapped-accessible room, I would ask for one when making the reservation. It only makes sense. The person on the other end does not know you or your situation. How is s/he supposed to read your mind and know you need this, that or the other?

[Kit-Ginevra]

I'm slightly more picky. I want that the things won't fall apart around me and that there are no stains on the bedsheets....

[WishfulSpirit]

A mattress that isn't like sleeping on a rock would be nice. Hubby and I stayed in a hotel in a remote ski town (he was there to work), which was otherwise nice in a rustic kind of way, but the bed was like a slab of granite. We didn't raise a stink (what is the hotel going to do about it at 10pm at night?) but you'd think a place that is so geared to skiiers that it has a "ski in" entrance would know that sore, tired skiiers might want softer beds.

[Catwoman2965]

When I make my reservations, I will always ask NOT to be on the first floor. I just don't feel comfortable there. But this past weekend, i was attending a family wedding, and my room was reserved and paid for by the B&G. And booked solid. when i saw i was on the first floor, i asked if i could be moved, but they had no other rooms available. To top it off, it w as literally the first one off the lobby.

But, surprisingly quiet, and i just pulled the big stuffed chair in front of the window! hahahaha

Last night, one i booked, i called to confirm my directions, and asked please not to be on the first floor. Was on the top, at the far end, next to the stairs. PERFECT as the hotel was pretty empty.

[TruthHurts]

My personal favorite is the ones who say " Oh, we can't have an upstairs room, someone is our party is handicapped. Shouldn't that be the first thing you mention? It's not like they were handicapped yesterday.

It's especially joyful when you have no available downstairs and they act as if you're the worst person ever.

[DGoddessChardonnay]

My personal favorite is the ones who say " Oh, we can't have an upstairs room, someone is our party is handicapped. Shouldn't that be the first thing you mention? It's not like they were handicapped yesterday.

It's especially joyful when you have no available downstairs and they act as if you're the worst person ever.

If it were me making the reservations and taking my Mom on a trip, the first question out of my mouth would be "Do you have any wheelchair accessible rooms at your establishment?"

But then I'm strange that way I guess.

[XCashier]

A mattress that isn't like sleeping on a rock would be nice. Hubby and I stayed in a hotel in a remote ski town (he was there to work), which was otherwise nice in a rustic kind of way, but the bed was like a slab of granite.

Ugh, we had a hotel like that once in a town outside Monterey, CA. Bed was granite-hard, pillows were like sandbags. We had to roll up the comforter and use that for a pillow! And they charged $110 that night!

Next day, Los Angeles, major chain hotel with a delightfully comfortable bed and soft, fluffy pillows, only charged $90. I thought it was so odd to get better quality at a lower price.

[Aragarthiel]

I hate hotels that think they're fancy for having those fancy adjustable air mattresses on their beds. I can never get comfortable in them. If I wanted an air mattress, I would have brought my own.