Once again an SC running on Customer Standard Time is foiled by yours truly.
The thing is, the closing time is set in stone. If we start letting just *one* person in after hours, then before we know it, ten million customers would turn up and scream, "But you let HIM in!", meaning that we'd never get to go home. And after spending an entire shift at the petrol station, I really don't want to stay there any longer than the time I am being paid.
The SC showed up at the entrance just as I was walking away, having put the cones across dead on closing time. "Excuse me, young lady, can you help me, please?" he said... sorry, I was hallucinating. What the SC actually said, or rather, bellowed, was, "Hey! You! Come over here!" I turned round to face the shouting SC. Below is an approximation of our conversation.
SC: Why are you closing?
Me: Cuz we always close at ten pm.
SC: It's not ten pm.
Me: Yes, it is. I'm going by the clocks inside the kiosk, and they say it's ten.
SC: Oh. (pause) Well, can't you let me in, anyway?
Me: No, sorry.
SC: Why not? I'll only be five minutes.
Me: Cuz we are closed.
SC: That's bad customer service!
Me: I could get into trouble if I let people in after we close. We have to abide by trading laws.
SC: I don't care about that, I need petrol now! My tank is dry.
Me: I'm sorry, but we are closed.
That was when I walked away. There was no point in just standing there and talking to an SC who refuses to see sense and I had work to do. While I was locking up the pumps, the SC drove in thru the back. He said nothing to me, but instead went straight to a pump and tried to use it. My colleague Sarah who was inside cashing up her till refused to authorise it, and that's when the SC turned back to me.
SC: Why isn't this pump working?
Me: Cuz we are closed, and the pumps go off when we close.
SC: That's stupid.
Me: I'm sorry, but we're closed now.
The SC put the pump back and got back into his car. He didn't leave, tho. I went inside after locking the last pump and told Sarah about the crazy SC outside. We finished locking everything up inside, locked the doors, set the alarm and walked over to the main store. When I came out again to go home, the SC was still there.
I don't know how long he waited, and why he was waiting there in the first place instead of, you know, driving off to find a petrol station that was actually open.

The SC showed up at the entrance just as I was walking away, having put the cones across dead on closing time. "Excuse me, young lady, can you help me, please?" he said... sorry, I was hallucinating. What the SC actually said, or rather, bellowed, was, "Hey! You! Come over here!" I turned round to face the shouting SC. Below is an approximation of our conversation.
From the lowest dungeon to the highest peak I fought with the Balrog of Morgoth...
SC: Why are you closing?
Me: Cuz we always close at ten pm.
SC: It's not ten pm.
Me: Yes, it is. I'm going by the clocks inside the kiosk, and they say it's ten.
SC: Oh. (pause) Well, can't you let me in, anyway?
Me: No, sorry.
SC: Why not? I'll only be five minutes.
Me: Cuz we are closed.
SC: That's bad customer service!
Me: I could get into trouble if I let people in after we close. We have to abide by trading laws.
SC: I don't care about that, I need petrol now! My tank is dry.
Me: I'm sorry, but we are closed.
That was when I walked away. There was no point in just standing there and talking to an SC who refuses to see sense and I had work to do. While I was locking up the pumps, the SC drove in thru the back. He said nothing to me, but instead went straight to a pump and tried to use it. My colleague Sarah who was inside cashing up her till refused to authorise it, and that's when the SC turned back to me.
Until at last I threw down my enemy and smote his ruin upon the mountain side...
SC: Why isn't this pump working?
Me: Cuz we are closed, and the pumps go off when we close.
SC: That's stupid.
Me: I'm sorry, but we're closed now.
The SC put the pump back and got back into his car. He didn't leave, tho. I went inside after locking the last pump and told Sarah about the crazy SC outside. We finished locking everything up inside, locked the doors, set the alarm and walked over to the main store. When I came out again to go home, the SC was still there.

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