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I ate 95% of my food, and now I want it all replaced!

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  • I ate 95% of my food, and now I want it all replaced!

    Back when I worked at McDonalds (a number of years ago), one evening, a blonde woman brings back literally 1 bite of a quarter pounder, a box with about 10 fries left, and a large coke with maybe 2 cm of liquid in the bottom of the cup and demands a replacement meal because there is a hair in her burger, hairs in the fries and a couple of hairs in the coke...

    There was not a single blonde person working and had not been for hours – all the staff on shift were either brunette, had black or red hair.

    The incriminating hairs in the bite of burger, almost empty fry boxes and drink cup were her own long blond hairs!

    In case you were wondering - she did not get a second meal for free.

  • #2
    You could have told her to buy a 2nd meal to replace the one with the hairs.

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    • #3
      Wow. She must have known they were her own. She just wanted to moan and get a meal for free. Glad she didn't.

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      • #4
        Or trying to scam a refund like this SC (at 0:40).
        I'm trying to see things from your point of view, but I can't get my head that far up my keister!

        Who is John Galt?
        -Ayn Rand, Atlas Shrugged

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        • #5
          When I was a manager at McD's I got called up front in the middle of lunch rush. F-ing busy as hell and this guy shows me a tiny bite of a 1/4 pounder and starts saying it was the worst burger he's ever had in his life.

          I have no idea if he was planning on asking for his money back, a new burger or just letting me know his opinion. I was busy helping in the grill so I just put on a shitting eating grin and said, "Sir! In the future you don't have to eat the burger if you don't like it, you can bring it up to us instead and we would have been happy to refund you or make you a new burger. Please keep that in mind if this happens again!"

          Then I turned around and went back to helping in the grill area. Took a minute or two but he finally realize that was all he was getting and left.
          You'll find a slight squeeze on the hooter an excellent safety precaution, Miss Scrumptious.

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          • #6
            At the pizza place I used to work at, the owner's policy was "more than two bites, and you get nothing" regarding people who wanted a replacement meal. We also had a "hair" woman, who brought in a pizza with a huge clump of dark hair... when the only people working had blue hair, red hair, long blonde hair and no hair.
            People who don't like cats were probably mice in an earlier life.
            My DeviantArt.

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            • #7
              Our Executive Chef at the Resort is a super bubbly Parisian who has this way of coming out personally to the table and, in a very cheery manner, pointing out how they ate all the food they're complaining about. He's so nice and cheery about it that it actually works to shut SCs down. It's beautiful.
              Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

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              • #8
                Quoth Caractacus_Potts View Post
                I just put on a shitting eating grin and said, "Sir! In the future you don't have to eat the burger if you don't like it, you can bring it up to us instead and we would have been happy to refund you or make you a new burger. Please keep that in mind if this happens again!"
                Mad props.
                Supporting the idiots charged with protecting your personal information.

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                • #9
                  I once ordered a pasta dish at a restaurant, back in my Uni days, and discovered a mid-length blonde hair in it.

                  I flagged down a staff member to point it out and they fetched their manager, who proceeded to insist it was my own hair and refused to do anything.

                  I have to admit, i got quite nasty, and pointed out, at a fair volume, that I was a dark brunette, it was clearly not my hair.

                  He took the dish off the bill as a "goodwill gesture".

                  Still mad about that one.

                  -

                  On the other side of the coin, while at college I earned a bit of extra cash by working as a waitress in a "tiny cook" location.

                  One woman complained the food was cold and "tasted disgusting, as if it had gone off". The manager comped the meal then we went to clear the table.

                  She'd eaten every bite.

                  -

                  My *funniest* incident of returning a meal that was partially eaten still has to be when i ordered the "pasta al pollo" from a place in london and got about a third of the way through before realizing a problem. I carefully removed the cheesy layer from the top, confirmed my suspicions and called a waiter over.

                  I explained the issue and he immediately whisked the plate back to the (open plan) kitchen and i heard him loudly demand "Who the heck managed to make a pasta al pollo with no chicken in it?!

                  I got a new serving, and it was delicious. But still hilarious.
                  Last edited by Golden Phoenix; 06-19-2015, 08:33 PM.

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                  • #10
                    I once overheard a woman insisting that her sundae had no ice cream in it - just whipped cream. I never did see the end of that incident, but from what I heard I think she was taking so long to eat it that most of the ice cream melted. She was a little strange anyway.
                    When you start at zero, everything's progress.

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                    • #11
                      Quoth Lace Neil Singer View Post
                      At the pizza place I used to work at, the owner's policy was "more than two bites, and you get nothing" regarding people who wanted a replacement meal. We also had a "hair" woman, who brought in a pizza with a huge clump of dark hair... when the only people working had blue hair, red hair, long blonde hair and no hair.
                      Now-a-days most places have a hard policy of "Just give them free shit food and get them out of there. NO you may NOT ask for the allegedly bad/wrong/f-ed up/"spoiled"/cold/greasey/slimey/nasty food back for 'quality' purposes."
                      I'm lost without a paddle and headed up SH*T creek.
                      -- Life Sucks Then You Die.


                      "I'll believe corp. are people when Texas executes one."

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                      • #12
                        Quoth Racket_Man View Post
                        Now-a-days most places have a hard policy of "Just give them free shit food and get them out of there. NO you may NOT ask for the allegedly bad/wrong/f-ed up/"spoiled"/cold/greasey/slimey/nasty food back for 'quality' purposes."
                        And unfortunately this convinces the SC's to try this everywhere in order to scam free food and annoy both the staff and the honest customers...

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                        • #13
                          Exactly why my boss never did that. You see, he owned the place and for some strange reason, wanted to make money, not lose it. At the time I worked there, it was the only decent pizza place in town, so a lot of sucktomers ended up having to mind their manners cuz the only alternative was to eat lousy pizza from the only alternative pizza place. XD
                          People who don't like cats were probably mice in an earlier life.
                          My DeviantArt.

                          Comment


                          • #14
                            Quoth Lace Neil Singer View Post
                            Exactly why my boss never did that. You see, he owned the place and for some strange reason, wanted to make money, not lose it. At the time I worked there, it was the only decent pizza place in town, so a lot of sucktomers ended up having to mind their manners cuz the only alternative was to eat lousy pizza from the only alternative pizza place. XD
                            It's a shame Corporate can't recognize that logic and give managers permission to show sucktomesters like this the door!

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                            • #15
                              I saw this at a restaurant recently. The guy ate half his steak, then told the waiter it wasn't cooked right so he wanted a new one. He then had the gall to ask for a takeout container so that he could take home the half-eaten steak since, "They were just going to throw it out anyway." Sadly, the waiter brought him both the takeout container and a new steak!

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