Tweet
Not sure if this should go here or Sightings. Seeing as how I was on the clock and working at the time, I'm putting it here. Warning, long.
I do deposits for my company. Basically, they give me all the income and the paperwork, I do up the final info sheets, and deposit the money. Because of the nature of the business, I go to fetch the money twice a week, then work a solid block of 10-30 hours, then take the deposits to the bank. Makes for an erratic sleep schedule. The upside is I work only about 3-4 days a week to get my 40 hours.
The local bank knows me on sight now as the person with the huge bundle of envelopes. Per my three bosses' instruction, I have to do up a separate deposit for each hospital, each day. Five hospitals means 35 deposits a week. Ties up the lines at the bank, so I try and do night deposit as often as possible.
Unfortunately, it's not always possible. We work on a tight money budget, so the money has to get in, asap. I'm constantly getting calls asking if I've finished yet. A few times I've snapped at people to knock it off and let me work.
So, sometimes I have to take it in during the day. I know how big a hassle this is for the bank, so I act as patient as possible, tell them to take their time and even take other customers first if need be, and I bring a book to read.
And yet I still get attitude. One employee in particular, an older fellow, rolls his eyes every time I come in. Since he's the business teller, I mostly have to deal with him. About half the time he tells me the advantages of night deposit, and I have to remind him that I DO night deposits, when I can, and this time, I couldn't. Occasionally he grills me about the business, asks why we do this, why we do that. Why can't we do this other thing, it'd be easier for the bank. I tell him, I told you this last time, we can't do that other thing, and here's why. But he still asks, with that annoyed look on his face.
He finally got my bad side the other day. Due to medicine orders that needed paying, I was in a crunch for time. Skipped two nights of sleep to get the money in super fast, and ended around 11 am. So, off to the bank. And there he is, rolling his eyes and sighing as he sees me coming. I give him my traditional apologetic smile and put down the huge pile of envelopes, and due to the fact that I was about to fall over in exhaustion, ask him if it'd be alright if I sat down to wait.
He glowers and says no it's not okay, he needs me here in case there's something wrong with the deposits. Okay, I can accept that, but the chair's only five feet away, he could've called to me if there were problems. Oh well, prop myself up against the counter and try to read the blurry words in my current paperback.
He starts grilling me as he works, asking the same old questions. I'm too tired to formulate answers, so I shrug and give him some vague responses. Now he's making vaguely insulting comments about our business practices. Meh, too groggy to care. And then,
Him : Well, this is just unacceptable. You've got to figure that out. Maybe if you knew what you were doing, you'd know that.
That's it.
Me : Look, we've been doing things this way for thirty years, and you're the first bank employee to raise a fuss about it. If it were at all possible for me to do night deposit, I would've done so, just to get away from your attitude. But I couldn't, so here I am. I haven't slept in two days, I haven't taken a work break in 24 hours, and I'm about to pass out any minute now. Do you want the effing money or not?
(I didn't say the F word. I actually do say "effing" in real life)
He glares and says "Let me get my manager". Oh good. The manager likes me. Real nice gay guy, dresses sharp. He asks what the problem is. I give him a weary smile.
Me : Sorry I snapped. I'd just like to deposit these without the interrogation, just this once.
Roy (manager) : I know, I'm sorry about that. Tell you what, you can go sit down if you like, and I'll bring the deposit slips to you when we're done. Is that alright?
Me : Sounds terrific, thank you.
I do deposits for my company. Basically, they give me all the income and the paperwork, I do up the final info sheets, and deposit the money. Because of the nature of the business, I go to fetch the money twice a week, then work a solid block of 10-30 hours, then take the deposits to the bank. Makes for an erratic sleep schedule. The upside is I work only about 3-4 days a week to get my 40 hours.
The local bank knows me on sight now as the person with the huge bundle of envelopes. Per my three bosses' instruction, I have to do up a separate deposit for each hospital, each day. Five hospitals means 35 deposits a week. Ties up the lines at the bank, so I try and do night deposit as often as possible.
Unfortunately, it's not always possible. We work on a tight money budget, so the money has to get in, asap. I'm constantly getting calls asking if I've finished yet. A few times I've snapped at people to knock it off and let me work.
So, sometimes I have to take it in during the day. I know how big a hassle this is for the bank, so I act as patient as possible, tell them to take their time and even take other customers first if need be, and I bring a book to read.
And yet I still get attitude. One employee in particular, an older fellow, rolls his eyes every time I come in. Since he's the business teller, I mostly have to deal with him. About half the time he tells me the advantages of night deposit, and I have to remind him that I DO night deposits, when I can, and this time, I couldn't. Occasionally he grills me about the business, asks why we do this, why we do that. Why can't we do this other thing, it'd be easier for the bank. I tell him, I told you this last time, we can't do that other thing, and here's why. But he still asks, with that annoyed look on his face.
He finally got my bad side the other day. Due to medicine orders that needed paying, I was in a crunch for time. Skipped two nights of sleep to get the money in super fast, and ended around 11 am. So, off to the bank. And there he is, rolling his eyes and sighing as he sees me coming. I give him my traditional apologetic smile and put down the huge pile of envelopes, and due to the fact that I was about to fall over in exhaustion, ask him if it'd be alright if I sat down to wait.
He glowers and says no it's not okay, he needs me here in case there's something wrong with the deposits. Okay, I can accept that, but the chair's only five feet away, he could've called to me if there were problems. Oh well, prop myself up against the counter and try to read the blurry words in my current paperback.
He starts grilling me as he works, asking the same old questions. I'm too tired to formulate answers, so I shrug and give him some vague responses. Now he's making vaguely insulting comments about our business practices. Meh, too groggy to care. And then,
Him : Well, this is just unacceptable. You've got to figure that out. Maybe if you knew what you were doing, you'd know that.
That's it.
Me : Look, we've been doing things this way for thirty years, and you're the first bank employee to raise a fuss about it. If it were at all possible for me to do night deposit, I would've done so, just to get away from your attitude. But I couldn't, so here I am. I haven't slept in two days, I haven't taken a work break in 24 hours, and I'm about to pass out any minute now. Do you want the effing money or not?
(I didn't say the F word. I actually do say "effing" in real life)
He glares and says "Let me get my manager". Oh good. The manager likes me. Real nice gay guy, dresses sharp. He asks what the problem is. I give him a weary smile.
Me : Sorry I snapped. I'd just like to deposit these without the interrogation, just this once.
Roy (manager) : I know, I'm sorry about that. Tell you what, you can go sit down if you like, and I'll bring the deposit slips to you when we're done. Is that alright?
Me : Sounds terrific, thank you.
Comment