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2 from back in my phone daze...
Customer: Hey, my box broke.
Me: OK, what is the name on the account?
Customer: Robbie Smith.
Me: I have an account for JOHNNY Smith.
Customer: Same thing!
Me: Uh…the account says Johnny.
Customer: You should know it’s the same person!
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Me: All right mam, is there anything else I may help you with today?
Customer: (falling noise and crumpled paper) Waaaaaaah!
Me: (alarmed) Mam?!
Customer: Huh?
Me: Uh… is there anything else you need today?
Customer: (crying) Noooooooo!!! (click)
Me: OK, what is the name on the account?
Customer: Robbie Smith.
Me: I have an account for JOHNNY Smith.
Customer: Same thing!
Me: Uh…the account says Johnny.
Customer: You should know it’s the same person!
*********************************************
Me: All right mam, is there anything else I may help you with today?
Customer: (falling noise and crumpled paper) Waaaaaaah!
Me: (alarmed) Mam?!
Customer: Huh?
Me: Uh… is there anything else you need today?
Customer: (crying) Noooooooo!!! (click)