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Don't touch my debit machince!

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  • Don't touch my debit machince!

    I was stuck on cash last week when we were having issues with the debit machine, there was loose connection in the system and it would only work in 1 exact spot. Since the store was busy we had to keep this cash open while waiting for the tech guys to come and fix the problem. The machine would work fine as long as it was in that exact spot. If the machine was moved even a small bit it would reset itself and sometimes reset my cash (which would take 5 mins to reset)

    I would inform each customer using debit that I was having an issue with my debit and I was waiting for the tech guys to fix the problem, but the transaction would work as long as they do not move the machine from that spot (i had the spot marked with tape). I even told them that if it was moved it would reset and possibly take 10 min to fix.

    How many people do you think listened to my advice? I think people actually thought I was lying and would pick up the machine or move it AS SOON AS FINISHED SAYING DON'T MOVE IT, then proceed to yell at me when it reset itself. It's not my fault you didn't listen to me, I told you this for you benefit. I wasn't trying to ruin your day, it's stressful for me when something don't work, and you only have to deal with it once I have 8 hours of this! (sorry needed to vent)

    I can understand the customers frustration, most people like to cover up their numbers and hold the machine close to them, but I had already explained and apologized the inconvenience but when someone tell you that the machine will reset itself if you move it, and then you decide to test this out, don't yell because you had to wait 5 mins for the reset.

  • #2
    As a customer, one day I was in a bookstore somewhere, and the clerk behind the counter had a button that said, "Don't ask me about my (some random word, nothing to do with books, or work, though)." I was *this* close to going, "Your what?" And then realized that would be breaking her request.
    "I call murder on that!"

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    • #3
      People don't like to listen, but it's always you fault when they f- everything up.
      Quote Dalesys:
      ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

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      • #4
        Quoth Juwl View Post
        "Don't ask me about my (some random word, nothing to do with books, or work, though)." I was *this* close to going, "Your what?" And then realized that would be breaking her request.
        Yeah, but if it has nothing do with work, why did she even have the sign? That's inviting attention to something. Perhaps she gets asked about it often, but if it's a tattoo or something along those lines, having body art INVITES comments and questions. Specially if they are odd or in another language. But yeah, not work related? I would have asked about it, just cause then I'd be all curious. But only cause she brought it up.

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        • #5
          Quoth draggar View Post
          People don't like to listen, but it's always you fault when they f- everything up.
          Of course. It's how SCs have fun.
          Unseen but seeing
          oh dear, now they're masquerading as sane-KiaKat
          There isn't enough interpretive dance in the workplace these days-Irv
          3rd shift needs love, too
          RIP, mo bhrionglóid

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          • #6
            Quoth Hobgoblin View Post
            Yeah, but if it has nothing do with work, why did she even have the sign? That's inviting attention to something.
            I remember we had buttons once that said something like "Please don't ask me about Lemony Snickett"...maybe it was that one? It was around when one of the Series of Unfortunate Events books was being released...if you weren't familiar with them you wouldn't know what it was about...
            I don't go in for ancient wisdom
            I don't believe just 'cause ideas are tenacious
            It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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            • #7
              Quoth BookstoreEscapee View Post
              I remember we had buttons once that said something like "Please don't ask me about Lemony Snickett"...maybe it was that one?
              Er, no, the store I saw it in went out of business long, long before Lemony Snickett ever started writing. It was one word long, and was not about her tattoo either (if she had one, I didn't notice it)...
              "I call murder on that!"

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              • #8
                combine 3 and 4

                combine 3 & 4 of my list of 10 signs you work at a grocery store (or retail), and you've got the customers attention span :

                http://customerssuck.com/board/showt...t=10758&page=5

                I should think of 10 more...(calls for 20)
                HI, I'M NEW TO ALL OF THIS wave of approval ™©®

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