Before I begin my rant, here's some info. According to our GM, we are not allowed to throw out any trash customers in DT ask us to throw out. Not even a ball of paper. I follow this rule mainly because it's a reason to piss off a SC without facing reprimands from management.
I apologize in advance for the ribaldry...
So Wednesday my Coworker takes this lady's order. She gets a value meal but wants an icee instead of a soft drink. Normally we have Coke and Minute Maid Wild Cherry but at the moment we have relaced the red cherry with Green Cherry Limeade. It's a pain in the ass to keep telling customers "I'm sorry, we have the green cherry limeade icee right now."
Anyways, my cowo tells her we have cherry. There are ads with the green icee's everywhere, I guess she figured the lady saw it...so I made the green one in case she wanted it anyway. Most people want to try something new and end up liking it.
She comes to the second window where she proceeds to give me the money for her food. After handing her back her change, I start to give her the icee and this happend:
SC: "I asked for the cherry."
Me: "This is the cherry...only it's green cherry...limeade-ish...
SC: -displeased look- "What does it taste like?"
Me: look wench, what the fuck do you think it tastes like? "Um, cherries and lemonade almost...like a popsicle?"
SC: -thinks-
just take the damn thing!
SC: "Okay I'll take it."
So she starts messing with her cup holder thing. There's an empty Pepsi can and a McDonalds cup.
SC: -normal tone- "Can you thow these out?"
Me: -nicely- "I'm sorry but I cant."
SC: -taken aback look- "What do you mean you can't?"
Me: -suffering from PMS- "We aren't allowed to throw things out...cross contamination. I apologize. That's what our management told us to do."
SC: "I want a refund!"
Me: WTF?! "Okay...on the drink or the meal?"
SC: "The Meal!"
who the fuck are you getting loud with? I'm the wrong one...
So I go to the closing manager on duty "M." While I'm doing that, my cowo tries to see what went wrong and out of nowhere I hear the SC cuss her out.
Oh. Hell. Naw...
Now "S" is probably the sweetest girl at BK and is the last person anyone would fuss at so at this time I'm ready to fuck someone up. "S" was calm but SC was yapping something about "...getting a fucking attitude with me...!" "S" was unnervingly calm.
One little tidbit: "S" doesn't get an attitude with anyone. Not even her kids unless they get that out of hand.
Long story short, SC leaves without her refund after trying to fuss "M" out. Someone gets a free icee. I still have a job. She can kiss my ass.
If "S" had gone to the manager instead of me, I guarentee I would have used some big words to piss that woman off. I would have been polite but I would have also put her in her place. Don't come to Burger King with that kind of fucked up attitude and expect me to thow your shit out for you. That's why there are 2 trash cans placed outside. One near DT and one near the main entrance. Go "have it your way" somewhere else.
I apologize in advance for the ribaldry...
So Wednesday my Coworker takes this lady's order. She gets a value meal but wants an icee instead of a soft drink. Normally we have Coke and Minute Maid Wild Cherry but at the moment we have relaced the red cherry with Green Cherry Limeade. It's a pain in the ass to keep telling customers "I'm sorry, we have the green cherry limeade icee right now."
Anyways, my cowo tells her we have cherry. There are ads with the green icee's everywhere, I guess she figured the lady saw it...so I made the green one in case she wanted it anyway. Most people want to try something new and end up liking it.
She comes to the second window where she proceeds to give me the money for her food. After handing her back her change, I start to give her the icee and this happend:
SC: "I asked for the cherry."
Me: "This is the cherry...only it's green cherry...limeade-ish...
SC: -displeased look- "What does it taste like?"
Me: look wench, what the fuck do you think it tastes like? "Um, cherries and lemonade almost...like a popsicle?"
SC: -thinks-
just take the damn thing!
SC: "Okay I'll take it."
So she starts messing with her cup holder thing. There's an empty Pepsi can and a McDonalds cup.
SC: -normal tone- "Can you thow these out?"
Me: -nicely- "I'm sorry but I cant."
SC: -taken aback look- "What do you mean you can't?"
Me: -suffering from PMS- "We aren't allowed to throw things out...cross contamination. I apologize. That's what our management told us to do."
SC: "I want a refund!"
Me: WTF?! "Okay...on the drink or the meal?"
SC: "The Meal!"
who the fuck are you getting loud with? I'm the wrong one...
So I go to the closing manager on duty "M." While I'm doing that, my cowo tries to see what went wrong and out of nowhere I hear the SC cuss her out.
Oh. Hell. Naw...
Now "S" is probably the sweetest girl at BK and is the last person anyone would fuss at so at this time I'm ready to fuck someone up. "S" was calm but SC was yapping something about "...getting a fucking attitude with me...!" "S" was unnervingly calm.
One little tidbit: "S" doesn't get an attitude with anyone. Not even her kids unless they get that out of hand.
Long story short, SC leaves without her refund after trying to fuss "M" out. Someone gets a free icee. I still have a job. She can kiss my ass.
If "S" had gone to the manager instead of me, I guarentee I would have used some big words to piss that woman off. I would have been polite but I would have also put her in her place. Don't come to Burger King with that kind of fucked up attitude and expect me to thow your shit out for you. That's why there are 2 trash cans placed outside. One near DT and one near the main entrance. Go "have it your way" somewhere else.
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