Sometimes I wish I were treated with a little more respect and like I am a human being, maybe that's my problem.
SC's wont even bother turning off their loud as crap diesel truck (sometimes loud motorcycles) in the bank drive through so I can hear them or hear myself think. THEN they get mad when I tell them I am sorry I can not hear them over the vehicle.
Please and thank you, although repetitive, goes a long way:
SC: Give me my balance
--
SC: I want (checking deposit, checks, account history, cashiers check)
Working at the drive through (sometimes this happens in the lobby):
Me: Hello, how are you?
SC:
(complete transaction)
Me: Thank you, So-and-so, here is your receipt/cash/whatever, have a good day
SC: *crickets*
And we all experience the cell phone SC. I still say hello and thank you and the whole thing, cuz I am a meanie and like to interrupt conversations when I am doing a business transaction with another person who is on a phone and doesn't realize that this is a business transaction, or they don't care. Odds are the latter...
The small voice:
SC: *hits call button, ding*
Me: Hi how can I help you?
SC: *sounds like whispering*
Me: I am sorry, I can't hear you. (I look up and they aren't looking my way, they are looking behind or beside them. Microphones work best when you are actually facing and near them.)
SC: More whispering sounds
Me: I'm sorry, I still can't hear you.
SC: *turns to microphone finally* DEPOSIT SLIP!!! ELVENTY!!!
And it's mostly not young people, it's often older adults who complain about the youth and their lack of manners.
SC's wont even bother turning off their loud as crap diesel truck (sometimes loud motorcycles) in the bank drive through so I can hear them or hear myself think. THEN they get mad when I tell them I am sorry I can not hear them over the vehicle.
Please and thank you, although repetitive, goes a long way:
SC: Give me my balance
--
SC: I want (checking deposit, checks, account history, cashiers check)
Working at the drive through (sometimes this happens in the lobby):
Me: Hello, how are you?
SC:
(complete transaction)
Me: Thank you, So-and-so, here is your receipt/cash/whatever, have a good day

SC: *crickets*
And we all experience the cell phone SC. I still say hello and thank you and the whole thing, cuz I am a meanie and like to interrupt conversations when I am doing a business transaction with another person who is on a phone and doesn't realize that this is a business transaction, or they don't care. Odds are the latter...
The small voice:
SC: *hits call button, ding*
Me: Hi how can I help you?
SC: *sounds like whispering*
Me: I am sorry, I can't hear you. (I look up and they aren't looking my way, they are looking behind or beside them. Microphones work best when you are actually facing and near them.)
SC: More whispering sounds
Me: I'm sorry, I still can't hear you.
SC: *turns to microphone finally* DEPOSIT SLIP!!! ELVENTY!!!
And it's mostly not young people, it's often older adults who complain about the youth and their lack of manners.
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