I'm at the reference desk on Saturday morning when a patron asks for computer help. He phrases his query oddly, so I'm not exactly sure what he wants. I go to his computer, and ask him what he needs. I finally figure out that he wants his document to be displayed with margins. He had somewhow switched to normal view in Word.
I can't see the document because of the privacy screens my district uses for the adult computers. I turn the monitor towards me, and this is what ensues:
Me= Super smart librarian
SP= Sucky patron
SP: Do not touch that monitor
Me: (completely shocked) What? I can't see the document because of the screen.
SP: Then you need to move so you can see it.
Me: I'm not moving anywhere. I can no longer help you. (I walk away).
I couldn't believe he said that to me. He was so incredibly rude. I wanted to strangle him.
ETA: Ooops, this was supposed to go in the sucky customers thread. Can it be moved?
*MOD NOTE - Yes, It can, and it was moved, but next time, just PM a mod. It's faster than waiting for one of us to read this note in the thread. ~Ree
I can't see the document because of the privacy screens my district uses for the adult computers. I turn the monitor towards me, and this is what ensues:
Me= Super smart librarian
SP= Sucky patron
SP: Do not touch that monitor
Me: (completely shocked) What? I can't see the document because of the screen.
SP: Then you need to move so you can see it.
Me: I'm not moving anywhere. I can no longer help you. (I walk away).
I couldn't believe he said that to me. He was so incredibly rude. I wanted to strangle him.
ETA: Ooops, this was supposed to go in the sucky customers thread. Can it be moved?
*MOD NOTE - Yes, It can, and it was moved, but next time, just PM a mod. It's faster than waiting for one of us to read this note in the thread. ~Ree
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