I was covering cafe person's break today when I had two orders in a row for the oven. I made the first and was prepping the second when a woman came up with a bottle of water. I told her I'd be with her as soon as I could. (If I have two oven orders in a row I don't stop because they will burn if I don't take them out right away--550 to 700 degree convection oven, enough said.) I pulled out the sandwhich and put in the pizza, both of which take literally about 2 minutes to cook. I then went to ring up water lady and found she was gone. There was a pile of coins on the counter.
I called out to her from a couple yards away to ask if it was hers and she confirmed, so I let her know I needed to scan the bottle. She brought it and I scanned it and the money she'd left on the counter was too much so I slid the dime toward her because she was already 2 feet away and leaving fast (without having said a word, mind you); I said she could keep the dime. She stomped back and forcibly grabbed the coin and stalked off angrily. The witness to this was the customer who wanted the pizza, who also happened to be my supervisor for the day. I told him if she complained he was my witness.
I called out to her from a couple yards away to ask if it was hers and she confirmed, so I let her know I needed to scan the bottle. She brought it and I scanned it and the money she'd left on the counter was too much so I slid the dime toward her because she was already 2 feet away and leaving fast (without having said a word, mind you); I said she could keep the dime. She stomped back and forcibly grabbed the coin and stalked off angrily. The witness to this was the customer who wanted the pizza, who also happened to be my supervisor for the day. I told him if she complained he was my witness.
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