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I thought I have seen it all.
The store I work in gets NO cell reception at all except at the front door. I have to turn my cell phone off when I get to work or I have no battery left by the time I get off.
Scenario, it is myself and one sales associate (T) in the store. We have a few customers shopping around. In walks PT (potential thief). She is on her cell phone so she doesn't hear me greet her.
When she gets a few feet in the door, she loses her call. She yells at the phone (cursing at it). I tell her that we don't get cell reception in the store. When she realizes it isn't her phone, she seems ok.
She chats us both up separately, being VERY friendly with us both.
She tells T that she is shopping for jeans for her daughter. Tells me she is just looking.
PT is looking at the merchandise at the front table (which is very close to the door) she has a few things in her hand and winds up setting the alarm off.
No big deal, she moves away.
I am helping another customer when I turn around to see her OUTSIDE the store on her cell phone WITH the clothes still in her hand!!! (I am wondering why the alarm dind't go off). She sees me looking at her and has the weirdest look on her face.
I run up to the door and tell her she can't take the merchandise out of the store.
PT: What? I wasn't going to steal them.
Me: I didn't say you were. You can't take merchandise out of the store.
PT: I needed to take this call
Me: Ok, I will hold the merchandise at the counter for you until you finish.
PT: You will not take that merchandise anywhere! Stand right there while I finish my call!!! (yes, she actually said this)
Me: I will not stand here and hold this stuff. I will put it at the counter for you until you are finished.
PT: Why can't you just stand there???
Me: I have other customers to help, I simply can't just stand here!
PT: What the F*** is your problem???
Me: Ok, now you can leave the store. Your language is inappropriate. (there were a lot of customers in the store, they didn't need to hear that)
PT: You can't tell me that!
Me: Yes, actually I can. There is no need for your language. There was no reason you couldn't leave the merchandise on the table or with one of us while you took your phone call. Now that you have used inappropriate language you can leave.
PT: (proceeds with a string of more cursing, not to mention accusing me of being racist, she was of a different race than me, yelling that the phone call was an emergency regarding her son) finally leaves.
I go to put the clothes back and realize why the alarm didn't go off. Two tanks and three pairs of jeans, none of them sensored. She didn't go into the fitting rooms and I looked around where she was, didn't see any sensors.
T and I realize that she must have looked for jeans that we missed sensoring.
The tank tops weren't sensored to begin with.
So, I think if I hadn't turned around when I did she would have been long gone with that merchandise!
The store I work in gets NO cell reception at all except at the front door. I have to turn my cell phone off when I get to work or I have no battery left by the time I get off.
Scenario, it is myself and one sales associate (T) in the store. We have a few customers shopping around. In walks PT (potential thief). She is on her cell phone so she doesn't hear me greet her.
When she gets a few feet in the door, she loses her call. She yells at the phone (cursing at it). I tell her that we don't get cell reception in the store. When she realizes it isn't her phone, she seems ok.
She chats us both up separately, being VERY friendly with us both.
She tells T that she is shopping for jeans for her daughter. Tells me she is just looking.
PT is looking at the merchandise at the front table (which is very close to the door) she has a few things in her hand and winds up setting the alarm off.
No big deal, she moves away.
I am helping another customer when I turn around to see her OUTSIDE the store on her cell phone WITH the clothes still in her hand!!! (I am wondering why the alarm dind't go off). She sees me looking at her and has the weirdest look on her face.
I run up to the door and tell her she can't take the merchandise out of the store.
PT: What? I wasn't going to steal them.
Me: I didn't say you were. You can't take merchandise out of the store.
PT: I needed to take this call
Me: Ok, I will hold the merchandise at the counter for you until you finish.
PT: You will not take that merchandise anywhere! Stand right there while I finish my call!!! (yes, she actually said this)
Me: I will not stand here and hold this stuff. I will put it at the counter for you until you are finished.
PT: Why can't you just stand there???
Me: I have other customers to help, I simply can't just stand here!
PT: What the F*** is your problem???
Me: Ok, now you can leave the store. Your language is inappropriate. (there were a lot of customers in the store, they didn't need to hear that)
PT: You can't tell me that!
Me: Yes, actually I can. There is no need for your language. There was no reason you couldn't leave the merchandise on the table or with one of us while you took your phone call. Now that you have used inappropriate language you can leave.
PT: (proceeds with a string of more cursing, not to mention accusing me of being racist, she was of a different race than me, yelling that the phone call was an emergency regarding her son) finally leaves.
I go to put the clothes back and realize why the alarm didn't go off. Two tanks and three pairs of jeans, none of them sensored. She didn't go into the fitting rooms and I looked around where she was, didn't see any sensors.
T and I realize that she must have looked for jeans that we missed sensoring.
The tank tops weren't sensored to begin with.
So, I think if I hadn't turned around when I did she would have been long gone with that merchandise!
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