Yes. Yes, indeed it does here at the Dreadful Inn, where we've all been relocated. I have just been rude to my first SC here at the Dreadful Inn.
Your average yuppie tourist walked in with a coupon book, laid it on the counter, and announced that he had called the Dreadful Inn up at the Asheville airport, and they told him they would honor his $35.95 coupon. He wanted to know if we could match it or do any better.
Our rate today is $79.99. My boss and I were standing here and when she told him we couldn't honor the coupon, he asked how close we could get.
"Not very close, I'm afraid," I said. "The lowest rate I can give you is $79.99."
It was at this that the started slinging his head from side to side like a petulant little heiress, while saying, "No, no, no. I will not pay that kind of money for a Dreadful Inn, some two star--"
I cut him off. "Then leave." And I pointed toward the door.
This shocked him into silence. His eyes bugged and he started backpedaling, and saying that he was just joking, only kidding, so on and so forth. He fussed that I had no right to talk to him that way.
My boss demurred and gave a half-hearted apology, then said that I had only said what I said because he had insulted the property. This was true, more or less. I also apologized twice, but it wasn't enough and he left saying that he was going to call our 1-800 number and complain.
Go ahead. You weren't a guest, and you weren't going to be one. Kiss my ass, yuppie-tourist-who-was-not-a-guest.
Your average yuppie tourist walked in with a coupon book, laid it on the counter, and announced that he had called the Dreadful Inn up at the Asheville airport, and they told him they would honor his $35.95 coupon. He wanted to know if we could match it or do any better.
Our rate today is $79.99. My boss and I were standing here and when she told him we couldn't honor the coupon, he asked how close we could get.
"Not very close, I'm afraid," I said. "The lowest rate I can give you is $79.99."
It was at this that the started slinging his head from side to side like a petulant little heiress, while saying, "No, no, no. I will not pay that kind of money for a Dreadful Inn, some two star--"
I cut him off. "Then leave." And I pointed toward the door.
This shocked him into silence. His eyes bugged and he started backpedaling, and saying that he was just joking, only kidding, so on and so forth. He fussed that I had no right to talk to him that way.
My boss demurred and gave a half-hearted apology, then said that I had only said what I said because he had insulted the property. This was true, more or less. I also apologized twice, but it wasn't enough and he left saying that he was going to call our 1-800 number and complain.
Go ahead. You weren't a guest, and you weren't going to be one. Kiss my ass, yuppie-tourist-who-was-not-a-guest.
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