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Couple of nights ago we had a real winner come to the front desk. Guy comes in from outside, walks up to the desk, and tells us he locked himself out of his room. My co-worker handled this guy, but I listened in for the most part, and still bore a share of his suckiness.
Cast
LOB: Lock-out Boy
CW: Co-worker
Me: *ta-da*
LOB: Yeah, I got locked out of my room. Gimme the key.
CW: Okay, room number, name, and do you have ID?
LOB: Room XXXX, Lock-out Boy.
CW: ID?
LOB: Here! *Drops it on the desk*
CW: Okay, is this your first lock out? (Note: You get one free lock out per semester, after that $25. It's like a carelessness tax)
LOB: No, it's like my sixth, but the other people just let it slide.
CW: I find that hard to believe. I'll add the note to your account now, and go get you your key.
LOB: I'm not paying that. It's not my fault. My bedroom door closes on its own (No, they really don't). I shouldn't have to pay for that. The other people didn't make me.
CW: How did you lock your front door, anyway, without your keys.
LOB: I didn't. (
He came from outside, remember? He's been gone a while, with his front door unlocked. And we've had thefts in the building before, too)
CW: Okay, I'll get your key now. *Grabs key, returns* Here you go.
LOB: ...
CW: Bring that back quickly, got that?
LOB: *leaves*
Me: How many times has he been locked out?
CW: Six.
Me: With a wonderful attitude like that, I doubt anyone let him slide.
CW: I know. I already made the note on his account. And back in December, while we were doing guest check-ins, he picked up this big case of beer, then dropped it so it broke and made a huge mess. We told him to get out, because he wasn't sleeping here tonight.
Me: Him? And he's still here after that?
CW: Yeah, but I can't see him lasting much longer
Me: Me neither
LOB: *returns* Here. *tries to leave*
CW: Don't forget you have to sign them back in.
LOB: Whatever. *signs, tosses pen back, and leaves*
Cast
LOB: Lock-out Boy
CW: Co-worker
Me: *ta-da*
LOB: Yeah, I got locked out of my room. Gimme the key.
CW: Okay, room number, name, and do you have ID?
LOB: Room XXXX, Lock-out Boy.
CW: ID?
LOB: Here! *Drops it on the desk*
CW: Okay, is this your first lock out? (Note: You get one free lock out per semester, after that $25. It's like a carelessness tax)
LOB: No, it's like my sixth, but the other people just let it slide.
CW: I find that hard to believe. I'll add the note to your account now, and go get you your key.
LOB: I'm not paying that. It's not my fault. My bedroom door closes on its own (No, they really don't). I shouldn't have to pay for that. The other people didn't make me.
CW: How did you lock your front door, anyway, without your keys.
LOB: I didn't. (
He came from outside, remember? He's been gone a while, with his front door unlocked. And we've had thefts in the building before, too)CW: Okay, I'll get your key now. *Grabs key, returns* Here you go.
LOB: ...
CW: Bring that back quickly, got that?
LOB: *leaves*
Me: How many times has he been locked out?
CW: Six.
Me: With a wonderful attitude like that, I doubt anyone let him slide.
CW: I know. I already made the note on his account. And back in December, while we were doing guest check-ins, he picked up this big case of beer, then dropped it so it broke and made a huge mess. We told him to get out, because he wasn't sleeping here tonight.
Me: Him? And he's still here after that?
CW: Yeah, but I can't see him lasting much longer
Me: Me neither
LOB: *returns* Here. *tries to leave*
CW: Don't forget you have to sign them back in.
LOB: Whatever. *signs, tosses pen back, and leaves*