Is there anything worse than hearing a customer ask this question? I swear, that is the most annoying thing a customer can do. Especially at Domino's Pizza, where we have about 25 possible specials that a customer might be interested in. In order to narrow it down, I ask questions like "What kind are you looking for?" While some people answer this question intelligently, most just say something stupid like "Depends on what you got!", "One with pizzas," or "Duh! What are your specials?"
Once I waste my time explaining each and every special, I usually have to repeat it because I "spoke too fast." This is usually followed by that person shouting the same specials back to their friends, asking me to hold, and then ordering after about 5 minutes have already passed and there is other work to be done and other customers are waiting in line to be helped.
This is usually the end, but it sometimes gets even worse. If I happen to forget a special that is advertised somewhere in the store, than some total b*tch or pr*ck looks at it, gets irritated, then asks why I did not offer that special. That is usually followed by the demand of more free food.
Anyway, my heart just sinks to the floor and I feel like I'm going to die every time I hear someone ask that question. Message to the customers: I know you don't know any better, but it is not that difficult to find out what our specials are. CSRs are very busy and don't have the time to explain them 30 different times while there are other people waiting in line. Lastly, have a general idea of what you want before you order, because I don't have the time or the patience to sit here and wait while you make up your mind.
Who else hates that question?
Once I waste my time explaining each and every special, I usually have to repeat it because I "spoke too fast." This is usually followed by that person shouting the same specials back to their friends, asking me to hold, and then ordering after about 5 minutes have already passed and there is other work to be done and other customers are waiting in line to be helped.
This is usually the end, but it sometimes gets even worse. If I happen to forget a special that is advertised somewhere in the store, than some total b*tch or pr*ck looks at it, gets irritated, then asks why I did not offer that special. That is usually followed by the demand of more free food.
Anyway, my heart just sinks to the floor and I feel like I'm going to die every time I hear someone ask that question. Message to the customers: I know you don't know any better, but it is not that difficult to find out what our specials are. CSRs are very busy and don't have the time to explain them 30 different times while there are other people waiting in line. Lastly, have a general idea of what you want before you order, because I don't have the time or the patience to sit here and wait while you make up your mind.
Who else hates that question?
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