Had a rude guy call in today with a question.
RG - I need a price on an aerator installed
Me - Hold on.
Me - I'm sorry K is with a customer can I have him call you back?
RG - Don't you know the price?
Me - No, I'm sorry I don't
RG - Why do they change every day?
Me - No, however, I don't have anything to do with equipment pricing.
RG - Why can't he pick up the phone?
Me - He's with a customer. But I can have him call you back.
RG - Why can't he pick up for a few seconds?
Me - Because it's rude to interrupt the customer he's helping for a phone call.
RG - I do it all the time.
Me - Well, I don't
RG - That's how you make money.
Me - Not if the customer in the store leaves due to our rudeness.
RG - I guess I'll have to come in if I want any help.
Me - No, once again, I can have him call you back.
Click!
And if he were the customer in the store?
RG - I need a price on an aerator installed
Me - Hold on.
Me - I'm sorry K is with a customer can I have him call you back?
RG - Don't you know the price?
Me - No, I'm sorry I don't
RG - Why do they change every day?
Me - No, however, I don't have anything to do with equipment pricing.
RG - Why can't he pick up the phone?
Me - He's with a customer. But I can have him call you back.
RG - Why can't he pick up for a few seconds?
Me - Because it's rude to interrupt the customer he's helping for a phone call.
RG - I do it all the time.
Me - Well, I don't
RG - That's how you make money.
Me - Not if the customer in the store leaves due to our rudeness.
RG - I guess I'll have to come in if I want any help.
Me - No, once again, I can have him call you back.
Click!
And if he were the customer in the store?
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