Non Smoking. Non-smoke-ing.

[MinimaMagistra]

As a hotel, we have a certain number of smoking rooms, a certain number of non-smoking. Smoking sells out a lot faster than non, so I often have none by the time I get on shift (night audit). Also, Orbitz isn't 100% at presenting you with all our choices, when you book online. So.

When I tell a person who desires a smoking room that we have none available, they usually make some sort of disappointed noise, then say they'll smoke outside. This is totally cool. But tonight, for the first time since I started working here (surprising, actually), I got two folks who figure that wasn't good enough for them. I inform them that we only have non-smoking rooms available, they say "I guess I'll make it a smoking room."

...Hell no? Then we have to fumigate the damned thing, sensitive-nosed coustomers will be bitching at us, and you can be DAMNED sure that you're not getting your room deposit back until we've determined that you haven't made good on your threat.

[Sharsarannon]

"I guess I'll make it a smoking room."......Hell no? Then we have to fumigate the damned thing, sensitive-nosed coustomers will be bitching at us...

I'm one of the hypersensitive people. If there's been smoking in a room I literally cannot breathe after a few minutes, my throat and lungs kinda close up. I try never to "bitch" about it, and I agree with you Heartily.

These morons should be charged with Destruction of property or Vandalism, and then heavily fined. 3000 bucks gouged out might give them a bit to think about hm?

[MinimaMagistra]

No yeah, sorry to group you in. I considered a clause, when writing the post, but did not, as most of the folk who WILL say something will say something in the "Gawd, don't you people <I>clean</I>?" sort of tone.

I'll do flips for the folk who're nice about their legitimate claims. Let's switch that to "sensitive-nosed coustomers will be displeased..." etc.

[blas]

My friend, who is also the mother of my godchild, has been a hotel desk girl/maid since high school. She works at a hotel that offers both non smoking and smoking.

She hates when non smokers turn their rooms into smoking rooms.

[TruthHurts]

Reminds me of the time I had these two bimbettes come in and rent a room. They ask me if the rooms are smoking or non. I say non when one of the girls giggles that she'll "just have to see about that" I tell them that with that if they did smoke they would be charged leading to much simpering and "it was a joke what's your problem?"

I checked the room as soon as they left apparently I got through to them since it did not smell like they made good on their threat.

[South Texan]

Wow. I have too often have had the opposite happen: no non-smoking rooms available, just the ones that are reserved for (and reek of) smoking.

I had thought the non-smoking rooms were the premium.

[Wembley]

But tonight, for the first time since I started working here (surprising, actually), I got two folks who figure that wasn't good enough for them. I inform them that we only have non-smoking rooms available, they say "I guess I'll make it a smoking room."

Well, I guess you won't be staying with us tonight, then, will you? I've cancelled your reservation... oh, and since your reservation was cancelled after 6 pm, you're going to have your credit card charged for tonight anyway....

-Wembley

[ThePhoneGoddess]

You know I've had lots of roommates who smoked. Everyone of them smoked outside, even in inclement weather. And it wasn't because of me. They did it all the time. They didn't like their houses reeking of smoke.

Anyway, I spent some quality time on Night Audit hell when I was younger and I feel for ya, man. There's nothing worse then getting bitched out by someone because the previous person decided to smoke in their non-smoking room. As if I had anything to do with it, or even knew about it. Sheesh.

Actually, what I had noghtmares about after a while were the old bigots. Trashy old ladies demanding a room RIGHT in front of the pool on the BOTTOM floor, BUT IT BETTER NOT BE A CRIPPLE ROOM!

Then of course they'd be pissed when they discovered that ALL the rooms on the ground floor in front of the pool were 'cripple' rooms. Lady, you're at least 80. You can't move your fat butt and the 50 pound purse attached to your arm without a cane. Guess what? YOU'RE A 'CRIPPLE'!!!!!

[BlaqueKatt]

wow I'm a smoker but I actually prefer a non-smoking room-I don't even smoke in my own apartment because I hate the smell of stale smoke-plus I smoke less due to having to go outside, and having to decide if I really want that cig. I normally assume hotels are non-smoking and ask the desk clerk where I can smoke outside.

BlaqueKatt-who also carries a small tin everywhere to put my used filters in rather than throw them on the ground

[greensinestro]

I got two folks who figure that wasn't good enough for them. I inform them that we only have non-smoking rooms available, they say "I guess I'll make it a smoking room."

...Hell no? Then we have to fumigate the damned thing,

You should go farther than that. My parents just recently took a trip from Florida to Michigan and a couple of hotels they stayed at fined you $150, and added that to the hotel bill if you were caught smoking in a non-smoking room. And, the advantage to the hotel was even if the patron was not caught, yet the cleaning people found evidence that you smoked in there (smell of smoke, or cigarette butts lying around), they could charge your credit card that is on file. This hotel would not rent out rooms to anyone without a credit card for this reason. If they have cash only, what's to make them cough up the extra $150?

[meme]

Geez, as if smokers didn't get a bad enough rap. I'm a smoker, but I'm a respectful one. If there are no smoking rooms available I go outside, or exercise some self control and do without.

[Antisocial_Worker]

Non-smoking rooms always sell out first at my hotel, which is not always a good thing. The online reservation systems never get it right. You have about a 90% chance of an online reservation actually wanting a non-smoking room when they booked a smoking.

My term for the terribly sensitive-nosed people is "fart detectors," MinimaMagistra. The ones who will bitch about a room smelling like anything other than sunshine and pretty dollies. Unless the room is too clean, in which case they'll complain about that too because of the odor of the cleaning chemicals, or the odor of the new carpet, new wallpaper, or new furniture. God forbide a fart detector is one of the people who books a smoking room and expects non-smoking. They go through life tortured because of their Marvel Comics mutant ability to detect a lone fart in a house three blocks away.

[Getoutofmylobby]

I'm not surprised the customers had a big enough ego to brag about breaking the rule. Here they just go to the room without a word and smoke up a storm.

We have one regular asshole here that brings his own ashtrays just for the occasion. When i was new here i overheard him bragging to a business associate one night in the lobby about how he gets away with smoking in the nonsmoking rooms. I made the mistake if saying "You do know that we will charge you for that." to which he stopped, took out his wallet, waved his Diamond VIP card at me, and left.



It was petty, but for revenge I set wake up calls for him at 2:20, 2:26, 3:15 and 4:59... oh and at the 6:30 he asked for.

[blas]

Too bad there isn't a button you can push to make the smoke detector in those rooms go off when you know someone is smoking in a strictly NON smoking room.

People like that give smokers a bad rep. No wonder people hate smokers.

[Dave1982]

This is slightly off-topic, but I couldn't resist posting it here.

Back in 2004, a friend and I were on a road trip and stopped at a Motel 6 in Maryland for the night. We had booked a non-smoking room, and the room did not smell like smoking had been allowed in there in a long time, if at all. In fact, IIRC, the entire motel was non-smoking.

And yet, upon entering the room, we saw THIS:



We found this hugely funny and just had to take a picture of it. I mean come on. This is practicaly an open invitation to smoke in the room (neither of us smoke, though). And to think that they spent time and money putting no-smoking sticekrs on their ashtrays. I mean, if they alternate the room status, why not just take the trays OUT?